Meet the 2019 President’s Awards Winners
July 2019
The Northwell Health President’s Awards program honors and celebrates employees who truly represent the very best of Northwell. Each year, these awards recognize team members who not only surpass our expectations and standards of excellence, but also those who drive innovative business outcomes throughout five distinctive categories Nurse of the Year, Leader of the Year, Teamwork and Exceptional Patient/ Customer Experience and Physician of the Year. Get to know this year’s winners and their incredible stories.
Leader of the Year
Ryan J. Guda, RN Nurse Manager, Dialysis Services, Ambulatory
Building on his array of experiences in different fields, Ryan Guda has rebuilt a workplace that adapts to change and established a culture of respect with dramatic effects on the quality of care.
Shortly after joining Northwell in 2015, Ryan met with each team member to hear their opinions about their work environment. By listening and acknowledging his team’s feelings, he was able to re-direct negative behavior in a nonjudgmental manner and win their trust. Even his adept computer skills helped during a transition to electronic record-keeping.
Ryan quickly became an agent of change that has improved the work environment and directly affected the quality of services delivered to patients living with end-stage renal failure. He was successful in turning the team members’ fear of change into hope.
Watch Ryan’s Made for this story.
Nurse of the Year
Jeffrey Rosa, RN Surgical Intensive Care Unit, Long Island Jewish Medical Center
Passion for his patients and awareness of the complexities of navigating the emotions and needs of those in the Surgical Intensive Care Unit drive the care provided by Jeffrey Rosa. He witnessed the excellent care provided to his grandmother, and, later, as a paramedic, responded to the horrors of the Sept. 11 attack at the World Trade Center, which solidified his determination to become a nurse.
At Long Island Jewish Medical Center (LIJMC), Jeffrey is known as “the go-to player,” someone who has made it his business to know everything he needs to know about every patient in a unit where extra compassion, understanding and respect for what patients and families are going through are crucial. He is completely dedicated to inspiring and teaching new nurses to share his passion and expertise. He coaches, mentors and serves as a role model for his peers. Jeffrey lectures the hemodynamics portion of the nursing fellowship curriculum and shares his passion for work he does daily.
Jeffrey participates in countless committees, including the Magnet task force, and as co-chair of the Surgical ICU’s Collaborative Care Council, he facilitates the agenda and pushes LIJMC nursing units to share innovative solutions and champion new ideas and processes.
Watch Jeffrey’s Made for this story.
Nurse of the Year
Alexa Damone, RN Medical Surgical Unit, Glen Cove Hospital
Alexa Damone’s passion for her work is evident to her patients and colleagues by constantly learning new skills to improve medical care.
Alexa has the ability to relate to patients and their families through her caring manner and attentive demeanor. Her deep commitment is evident to her patients and her colleagues and was recognized by the hospital when she was honored in the hospital’s first “Breakfast with the Stars.” She is empathic, compassionate, an excellent communicator, possesses solid clinical and problem-solving skills and serves as an advocate for her patients.
Her commitment to helping peers is inspirational. Upon returning from a sepsis conference, Alexa shared her newly developed knowledge with her peers to improve the identification and prompt treatment of sepsis. She was a part of a project on infection control that led to better hand hygiene and infection control practices on the unit. Alexa is involved in another project aimed at improving the patient experience. With diabetes becoming increasingly prevalent, especially among the elderly, she attended a two-day workshop recognizing the importance of diabetes knowledge, management and education, enabling her to become a unit champion and valuable resource for her peers and patients.
Watch Alexa’s Made for this story.
Teamwork
ECMO-TO-GO Long Island Jewish Medical Center, North Shore University Hospital, Southside Hospital
Made up of a team of well-honed specialists, ECMO-TO-GO takes its life-saving skills wherever they are needed, elevating the level of care available to seriously ill patients. The team develops its successes with the cardiopulmonary bypass technique through continuity of communication and care delivered by all team members, commitment to continuous improvement and the depth of care provided by experts from across Northwell. The innovative approach of the team traveling to the patient rather than the other way around means a highly qualified, seasoned team is available to the sickest of patients. With a mortality rate of about 50 percent in these kinds of patients, the concept of such a team grew out of the establishment of an acute lung injury program at Long Island Jewish Medical Center and the launch of a heart transplant program. Northwell physicians recognized the need to provide stable, quality care as quickly as possible, leading to the ECMO-TO- GO program.
The strength of the group comes from their ability to harness their differences in expertise to meet the dire needs of a complicated patient population. They do so with seamless coordination, deep compassion, and deliberate communication ultimately forging something stronger than any individual person.
Watch ECMO-TO-GO’s Made for this story!
Exceptional Patient Customer Experience
Adrian Mazur Chaplain, Cohen Children’s Medical Center
Chaplain Adrian Mazur has chosen to work in the midst of medical crisis, supporting the smallest patients and their families in the Neonatal Intensive Care Unit as they try to cope with life threatening illnesses. It is his empathy that others quickly notice as he helps fearful, weary and distressed parents who are trying to cope with some of the worst days of their lives.
Adrian, who came to the ministry from a career in finance and volunteer work with an orphanage in Ukraine, works with adolescents in pediatric hematology/oncology. There he helps to establish a connection and genuine trust as the young patients face their own mortality, changes in their appearance and an overall loss of health and stamina.
Often, Adrian plays a significant role in the lives of families that ultimately lose their child to illness. In one instance, he later drove through a snowstorm to be with one such couple at the birth of another child. It is through his presence, compassion, dedication, prayers and listening ear that he helps patients and parents redefine their hopes and maintain their dreams. Adrian’s presence brings a vitality to the hospital and all those he touches.
Watch Adrian’s Made for this story!
Physician of the Year
Carmen Rodriguez, MD, FACOG Voluntary Physician, Obstetrics and Gynecology, Long Island Jewish Medical Center
An excellent bedside manner and the care she provides to her patients distinguishes the work of Dr. Carmen Rodriguez and moves many people to say, “She’s the best.” Regarded as reliable, dependable and talented, she is also humble and unpretentious. Dr. Rodriguez leads by example for all clinicians and team members. And her contributions go beyond kindness and compassion. She is known to take on some of the most difficult gynecological challenges via laparotomy, laparoscopic and robotic modalities. Dr. Rodriguez will always fight to defend the reproductive rights of her patients.
Dr. Rodriguez also plays an active role in the affairs and governance of the hospital. She is the associate chair of the Long Island Jewish Medical Center – Performance Improvement Coordinating Group (LIJMC PICG). She is also a member of the OBGYN department PICG. Dr. Rodriguez finds the time to participate in performance improvement initiatives because she believes that everyone benefits when better care is rendered, mainly for the patient and the community at large, but also for the clinical and administrative team member. She is the president-elect of the LIJ Medical Team member Society, making her the first woman to hold this distinguished position in the history of LIJMC.
Watch Dr. Rodriguez’s Made for this story!
Northwell launches Women in Healthcare Business Employee Resource Group
July 2019
Northwell Health is excited to announce the recent launch of our Women in Healthcare Business Employee Resource Group (BERG)! Our newest BERG focuses on empowering women across all levels of Northwell as well as in our communities.
To do this, the Women in Healthcare members are committed to mentoring and developing women leaders at all levels within Northwell, including the executive level. Members will serve as both mentors and advocates for other Northwell team members, to help them develop professionally and to educate on the importance of acceptance and inclusion.
The Women in Healthcare BERG aims to not only promote growth for women and foster greater employee engagement, but it is also a key part of our mission of transforming the future of healthcare.
Co-executive sponsors include Mark Solazzo, executive vice president and chief operating officer, Deborah Schiff, executive vice president, Ambulatory Strategy and Business Development, and Kathy Gallo, RN, PhD, executive vice president and chief learning officer while Dr. Stacey Rosen, vice president, Women’s Health, Katz Institute for Women s Health, Maxine Carrington, deputy chief HR officer, and Kerri Scanlon, RN, deputy chief nursing officer and AED, Patient Care Services and chief nursing officer at North Shore University Hospital serve as co-chairs. Membership is open to anyone within the health system, including team members like Paola Benitez.
Using your career history to support other women in healthcare
Paola is a manager in the Government Rates and Reporting Group within Corporate Finance. Having grown her own career since she was initially hired as an analyst, Paola knows the importance of giving women the resources they need to develop professionally. “I joined this BERG because I wanted to be actively involved in the health system’s effort towards equality and inclusion,” says Paola. ‘I wanted to be part of encouraging more women to aspire to leadership.”
This isn’t the only BERG Paola has joined – she’s an active member of the Bridges LatinX BERG and has participated in community events that helped educate diverse minorities on the importance of access to health care, fitness and nutrition. She is confident that the Women in Healthcare BERG will be as successful within Northwell and its community.
“It is important to create BERG like this because it allows employees to build networks, share challenges and growth, and work together towards professional goals,” says Paola.
And for women looking to start out in their healthcare careers? Paola has the following advice, “Work hard, take risks and fail early. Do not feel that you must check all boxes in a job description – you will learn along the way!”
What is Northwell Health’s Radiology Administrative Succession Program (RASP)?
July 2019
The Radiology Administrative Succession Program is a one-year program that develops and enhances Northwell’s radiology leaders to enable them to take the next step in their career. During the program, leaders are provided with educational opportunities, knowledge sharing, hands-on learning and training with senior radiology leaders across the Imaging service line and hospital radiology departments.
“Succession planning is vitally important for ensuring the continued success of any business. The radiology service line has an amazing pool of top talent who we have identified and developed in an effort to fill future roles. Our goal is to focus on cultivating managers from within Northwell to ensure the leaders of the future are in place,” says Melone Pernice, Administrative Director, Radiology at Plainview Hospital.
Radiology team members are nominated by their leaders to participate in RASP and then the RASP Committee selects the final participates based on their nominations. This year, three team members were selected to participate in the inaugural class.
“RASP demonstrated to me that everyone is part of the same team and each person is fully invested in your success. All components of the program — from the subject matter classes, system level meetings and one-on-one mentoring — gave me the confidence I would need to handle any future obstacles. RASP is essential to ensure the future leaders are prepared for tomorrow, “says RASP participant Adrienne Wilson, radiology manager at Plainview Hospital.