From nursing assistant to public relations, Angela Mandelos grew her career in unexpected ways at Northwell Health
July 2021
That support made the decision to continue her education easy, attaining a bachelor’s degree followed by an MBA in Healthcare Management. Throughout this time, Angela was also given multiple opportunities by SSUH leadership to participate in various hospital committees which expanded her scope and knowledge of the health system.
That support made the decision to continue her education easy, attaining a bachelor’s degree followed by an MBA in Healthcare Management. Throughout this time, Angela was also given multiple opportunities by SSUH leadership to participate in various hospital committees which expanded her scope and knowledge of the health system.
The combination of her continued education, her desire to spread her wings, and Northwell’s workplace culture helped set new directions for Angela’s career journey in the organization. Angela embarked on a second phase in her career with the department of service excellence at SSUH. She became a certified patient advocate, led an award-winning team, and soon grew in her role again. First, she served as director of community relations and then as principal of public and media relations at SSUH, which is the role she holds today. “These positions expanded my knowledge of our community and the importance of preventive education,” Angela says.
Her experiences made her a thought leader in community engagement and communication, and Angela sees it as an opportunity to impact not only the workforce but the patients cared for at Northwell Health. Angela believes that her successes wouldn’t have been possible without a lot of teamwork, “I am grateful to have leaders and peers who support my ideas and offer continuous motivation; we support and respect each other.”
Angela’s Northwell career journey unexpectedly took her from nursing assistant to principal of public and media relations. When asked what inspired her to grow her career at Northwell, Angela explains, “My years as a nursing assistant provided me with firsthand knowledge of patients’ experiences, and the day-to-day efforts of frontline heroes. Those moments inspired me to keep pushing myself to be their voice and to help create an environment that brings smiles to all.”
One piece of advice that Angela has for both new and seasoned employees looking to grow their careers at Northwell: “Make every moment meaningful. Every moment is an opportunity to learn something new, make new connections, or to make a difference!”
Discover a career well cared for at Northwell Health.
A Team of Trailblazers in and out of the Operating Room
July 2021
The perioperative team at Long Island Jewish Medical Center (LIJMC) and Cohen Children’s Medical Center (CCMC) takes their commitment to wellness very seriously. Not only the wellness of their patients, but also their own wellness and that of their colleagues. This is why recently the group of 14 registered nurses, certified surgical technicians, surgeons, managers, and support staff from LIJMC and CCMC laced up their hiking boots and hit the trails, something they do together regularly.
While these outdoor team-building exercises are a great way to enjoy nature, they are also a chance to get to know one another better and form bonds that help them work better as a team inside the operating room. . “Forming a better relationship/bond with your co-workers helps us work better as a team while at work,” says Danielle Colwell, assistant nurse manager, patient care at CCMC. “You gain more respect for one another and are more eager to assist each other when the need arises, which in the operating room is quite often.” It’s that kind of commitment, support and mutual respect among colleagues that makes Northwell Health a Fortune 100 Best Companies to Work For®.
Northwell encourages its employees to find ways to make their wellness a priority both at work and outside of work. We provide the resources and support to make wellness more convenient and fun like incentives for exercising, such as walk challenges and wellness contests, as well as workshops, wellness apps, and access to resources for emotional and stress management, financial well-being, healthy eating, and more.
Nurturing wellness and empowering our people to decompress, get outside, and stay active however it best suits them is essential in healthcare. And we encourage and embrace opportunities for our teams to find ways to focus on their well-being together and bring that commitment and collaboration back to their careers at Northwell.
U.S. veterans mentor students and share valuable career insights
July 2021
Northwell Health launched a pilot student veteran mentorship program to deliver career insights and share life experiences between veterans and students. With the initial program pilot, two participants from St. Joseph’s College, who were in their junior and senior year of college studying computers and biology, were paired with two veteran mentors in our organization.
The program goal is to give students who served in the military insight into our organization and help them to learn various career paths based on their major. With plans to expand, the program is expected to continue to grow both mentor and student participants on a semester basis.
One of the mentors was Andy Roberts, senior director of corporate social responsibility in Human Resources Solutions, who helps plan for emergencies and ensures Northwell is ready for anything. Andy is also an Iraq war veteran who served in the U.S. Army. “I understand that the transition from military to civilian life can be challenging and I was eager to support the Student Veteran Mentorship program when I heard about it,” he says. “Mentorship programs offer insight into different careers and highlight opportunities many people may not normally be able to gain otherwise.”
Andy also gained a great deal during the program from his student. “Mentors can be reminded of the sacrifices our veterans have made and being a mentor can help you reinforce your own skills while providing a fulfilling opportunity to give back to someone making a career change.”
Northwell Health supports our veterans with a wide range of resources and opportunities for service members as they transition from active duty to civilian life as we strive to serve our patients, communities, and each other.
Make the transition to a civilian career with Northwell Health. Learn more about our commitment to veterans.
The Motivation to Grow in a Northwell Career: Meet Senior Medical Assistant Samara Robb
July 2021
“I know my future at Northwell is bright.” That’s a common view shared by Samara Robb, senior medical assistant at Northwell Health Physician Partners Internal Medicine of Woodbury, Long Island, who sees endless career opportunities ahead of her.
Samara’s optimism is fueled by her experiences at Northwell, starting with the support she receives to tackle any challenge. “It feels good to know I can reach out to leadership for guidance in areas where I lack the knowledge,” she explains.
Feeling valued plays another important part. For example, Samara has seen her feedback for a pilot program — both pro and con — considered and implemented by leadership. The level of respect between leadership and her team has inspired her to become a leader herself, by returning to school for a bachelor’s degree in healthcare administration for leadership from Capella University. Northwell’s support extends to this effort as well: “Northwell’s tuition reimbursement program has been a great help,” Samara says. “It eases the financial burden.”
Samara embodies the Northwell core value of being Truly Ambitious as she pursues her dreams while taking care of patients, assisting physicians and training other medical assistants—highlighted by the relationships she builds with the patients she encounters. “Each day is another opportunity to put a smile on a patient’s face,” she says. “Whether it’s with a compliment or just a helping hand, it makes my day better knowing that I was able to help.”
That passion to help and support is integral to Northwell’s culture. Samara recalls a personal life challenge in which she had to miss work because of her grandfather’s passing. “Upon my return, my station was beautifully decorated with ‘I miss you’ and ‘We’re so happy you’re back’ messages,” she says. “It made me feel really appreciated and loved.”
Ask Samara for one (of many) reasons why she loves working at Northwell — and what makes Northwell a Fortune 100 Best Companies to Work For — and she’ll say, “Respect. Knowing you are respected by your employer motivates employees.”
At Northwell, all employees are encouraged to pursue what growth means to them. With benefits including tuition reimbursement, learning opportunities through Northwell’s Center for Learning and Innovation (CLI), and a positive Culture of C.A.R.E., the support for growth is everywhere.
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