Building meaningful connections through Northwell Health’s Advanced Clinical Provider Mentorship Program
March 2023
At Northwell Health, we believe mentorship is vital to the success and professional development of our team members. Our 50+ mentorship programs help prepare our employees through the support and guidance of our seasoned Health Raisers who share their knowledge and experience.
The Advanced Clinical Provider (ACP) Mentorship Program was created four years ago to support the transition of newly hired ACPs through a post-orientation. This year-long program aims to enhance the skills development process for nurse practitioners (NPs) and physician assistants (PAs) through continuous employee engagement during the onboarding period.
When originally launched, the ACP Mentorship Program only had 20 mentors and mentees total, from both in-patient and ambulatory practice environments. Today, the program has more than quadrupled in size. Participants develop clinical and non-clinical skills, essential to a successful career in healthcare management at Northwell.
We spoke with one of our mentors, Sharon Weber; her mentee, Annelisa Tucker; and one of our program coordinators, Jessica Darby, to learn more about the importance of the ACP Mentorship Program and why it’s so vital to an ACP’s career development at Northwell.
What is your current role at Northwell, and why do you think mentorship programs are so vital to help propel someone’s career journey?
Mentor, Sharon Weber (SW): I am a physician assistant, specialized in ear, nose, and throat (ENT), who helps manage treatment of pediatric and adult patients with otologic disorders. Mentorship programs provide you with the resources to realize your potential, through networking and education in professional development. These opportunities extend beyond the present and open doors to the future.
Mentee, Annelisa Tucker (AT): I am an ENT physician assistant and I support one of the top neurotologists in the New York City area. My responsibilities include history taking, physical examinations, ordering and interpreting diagnostic tests and prescribing medications. I coordinate care for surgical patients both pre- and post-operatively, in addition to assisting in the operating room. I also assist my collaborating physician with in-office procedures.
I believe mentorship programs are essential to propelling someone’s career journey. A mentor can share both their positive and negative experiences so that a mentee is able to take that insight with them to be better equipped to approach similar situations in the future.
Program coordinator, Jessica Darby (JD): I currently work as a nurse practitioner (NP) care navigator with Northwell Health Solutions and the Follow Your Heart team. I navigate patients discharged from South Shore University Hospital, who have just undergone cardiac surgery with the goal of reducing unnecessary readmissions and improving quality of patient care.
I think mentorship programs are important because transitioning to a new position can be overwhelming. I find it is important that a mentee has the avenue to speak with someone outside of their supervisor or colleagues, to provide a positive sounding board and guidance.
What do you hope to get most from participating in this mentorship program?
SW: As a mentor, I hope to help my mentee hone in on what her career goals are, while simultaneously navigating through my own. I hope to impress upon her to be the best at her job, she must also take care of herself and not lose sight of her goals.
AT: I am excited to connect with someone who can encourage my development and advise me through the beginning of my career. I hope to not only learn ways in which I can advocate for myself in my current role, but also to learn how to advocate for the PA profession.
JD: I want to help ease the transition for anyone entering our health system as an ACP. Eight years ago, I made the career move from registered nurse (RN) to NP, and I truly feel it is a great time to be an ACP at Northwell.
Why do you think it is so important for Northwell to have mentorship programs and other professional development programs?
SW: Mentorship programs help people find their voice and shine. Other professional development programs build your strengths and steer you in the direction where you will shine even brighter.
AT: I think it is so important for Northwell to have mentorship programs and other professional development programs to help team members grow in their current positions and advance their career journeys. I think being paired with a seasoned member of the organization in this program creates a sense of community so both the mentor and mentee can ultimately flourish in their respective positions.
JD: I think these programs clearly illustrate the value that Northwell places on our team members. It truly depicts a higher level of support for our newest employees and the importance of nourishing their careers right out of the gate.
Become a Health Raiser as an Advanced Clinical Provider at Northwell Health.
Discover how Northwell’s physician assistants are empowered to grow in their career
March 2023
Discover a career well cared for as a physician assistant at Northwell Health. Our physician assistants make a positive impact on the lives of our patients and our communities through their autonomy to practice to the fullest extent of their licensure.
We have opportunities across our health system with flexible hours available for full-time, part-time, and per-diem positions. As a physician assistant, you will have the option to take advantage of professional development programs at our Center for Learning and Innovation, access to advanced clinical training through our Bioskills Training Center and mentorship programs. In our continuing commitment to on-going education and career advancement, Northwell also offers an ACP fellowship program for individuals interested in specializing and furthering their career as an advanced clinical provider.
Below, you will find information about one of the many ways to grow your career as a physician assistant.
Check out our available physician assistant positions.
Take your first step toward a clinical support career at Northwell Health
March 2023
Ready to take the first step toward a career in clinical support? At Northwell, we offer a variety of entry-level clinical support opportunities to help you get started on your career journey.
We are committed to helping our team members reach their full potential and encourage them to develop and grow within our organization. We offer our team members access to mentorship programs, tuition reimbursement and professional development opportunities designed to empower and inspire throughout any step of the career journey.
Below, you will find a snapshot for some of the clinical support career opportunities Northwell offers that only require a high school or equivalent diploma, and/or a certification or training program. Take the first step toward a rewarding career at Northwell Health. Check out our available clinical support positions across Long Island, Queens, Manhattan, Brooklyn, Staten Island and Westchester.
Meet Jennifer, an advanced clinical provider dedicated to advancing education and mentorship at Northwell
March 2023
Meet Jennifer Megale, director of advanced clinical providers (ACP) at North Shore University Hospital. Jennifer’s dedication to leadership development and training has led to her successful career at Northwell Health.
Jennifer began her journey at Northwell during her clinical rotations as a Physician Assistant (PA) while attending school at Touro College from 2008-2010. That is the first time she felt a sense of community unlike anywhere else she’d ever been. “Northwell has always felt like a close-knit family. Leaders make themselves readily available because they truly want the best for their employees and our patients,” says Jennifer.
In 2011, Jennifer took a position as a general surgery ACP at North Shore University Hospital. While in this role, she participated in Northwell’s leadership development programs to continue her passion for learning over the next eight years. This led her to a promotion to ACP supervisor for the department of surgery at North Shore University Hospital in 2018. “Northwell’s leadership essentials courses and numerous mentorship programs have really helped me develop my skills and network with other leaders in the health system.”
Today, in her current role as ACP director at North Shore University Hospital, Jennifer oversees ACPs in the departments of general surgery, surgical intensive care, obstetrics and gynecology, orthopedics, otolaryngology, peripheral and neurological interventional radiology, liver and kidney transplant, urology, and pre-surgical testing. A large portion of Jennifer’s role is spent developing future leaders and mentoring supervisors. A typical day for Jennifer involves multiple one-on-one meetings with supervisors to discuss ongoing issues, finding solutions, and working on refining their leadership skills. “Developing leaders is truly so important in employee engagement which directly correlates to the patient experience,” says Jennifer.
When asked what she loves most about her job at Northwell, Jennifer shared, “The most rewarding thing for me is to be able to take all the skills I have learned from various mentors and leadership development programs and channel them into developing future ACPs. Helping others see what they are capable of, while also focusing on employee engagement, and in turn patient satisfaction, brings me so much joy.”
At Northwell, we strive to give our team members as many opportunities as we can to help them continue their career growth journey.
Become a Health Raiser and check out our advanced clinical provider positions across Long Island, Queens, Brooklyn, Manhattan, Staten Island and Westchester.
Northwell Health celebrates Women’s History Month with Ciara Bagnall-Moreau, PhD
March 2023
Empowering woman to improve their health, while providing opportunities to thrive in healthcare, are some of the many reasons why Northwell is excited to celebrate Women’s History Month and team members like Ciara Bagnall-Moreau. We recently spoke with Dr. Bagnall-Moreau, one of our postdoctoral research scientists from The Feinstein Institutes for Medical Research (FIMR). Dr. Bagnall-Moreau conducts her research at the Institute of Molecular Medicine where she investigates the role of the maternal immune system in brain development and behavior outcomes of offspring.
Read what Dr. Bagnall-Moreau has to say about what this month means to her and why it’s an exciting time to conduct scientific research at Northwell Health.
Can you tell us more about what research you are currently working on at Northwell?
As a member of the Brimberg laboratory team, I utilize a behavioral model along with cutting-edge neuroscience methodology, to understand whether the exposure to specific maternal antibodies (present in some women during pregnancy), might increase risk for neurodevelopmental disorders, such as autism spectrum disorder (ASDs).
How has your research and professional development been supported by Northwell?
My scientific journey at Northwell started about four years ago. I knew I wanted to continue my postgraduate training after my PhD, but I had trepidations about starting a new job after giving birth to my daughter. Looking back, now I know I had nothing to fear. I have wonderful, supportive mentors at Northwell who encourage me to pursue my career path. I work alongside other scientists within my department who have contributed to my ability to exchange scientific ideas and think more critically
I also am privileged to have received additional support from Advancing Women in Science and Medicine (AWSM), a Northwell organization that has offered professional development workshops and grants to support my attendance at training courses and research conferences. These opportunities have a positive impact on my professional development. Because of the support I receive, I’m able to serve as a site coordinator at FIMR for Northwell’s Spark Challenge, and I have also been able to mentor several students in our summer research internship program.
What do you think about most during Women’s History Month? What does it mean to you?
I reflect on this month to recognize and honor the trailblazers and the little known, often overlooked women in history, who have made significant contributions to science and medicine. There is so much work still needed to be done to help inspire our next generation of female scientists and to create the infrastructure to support women in STEM at all stages of their career.
What do you love most about your job at Northwell?
I especially enjoy the collaborative and supportive team environment. Many ideas and techniques are shared among scientists in my department and often within teams of individuals from different disciplines and expertise. These opportunities to freely discuss research and brainstorm in an open environment contributes to scientific progress and innovation.
Alternative career paths nurses can explore at Northwell Health
March 2023
Our extraordinary nursing team at Northwell shares a passion in caring for our patients across many different departments and specialties, whether at the bedside or another career path such as telehealth, clinical informatics or case management. Read to learn more about a few alternative career paths and how each role plays a critical part in patient care.
Telehealth Operations
For over 26 years, Kara Benneche has been caring for patients. She began her journey working as a cardiac nurse and transitioned into an emergency department role for 12 years. In 2013, she decided to go back to school to pursue her Master’s of Science in Nursing. She finished her degree through Northwell’s tuition reimbursement support while practicing as a nurse educator at Long Island Jewish Medical Center. Kara advanced her career from a nurse educator to a nurse manager. Two years before applying to become the director of telehealth, Kara became interested in learning more about telehealth operations and how it could impact the future of nursing. She reached out to a Northwell telehealth clinical leader and was invited to take a tour of the TeleICU facility. That experience helped her to purse her career move as an associate vice president in telehealth operations today. In this role, she oversees a team of critical care nurses in the ICU through audio and visual equipment — allowing patients to be discharged earlier and still have access to care from the comfort of their own homes. “You never know where your journey can take you at Northwell. There are so many opportunities to explore,” Kara says, “Being able to support the bedside team virtually is truly amazing.”
Clinical Informatics
Michele Burk began her career as a nurse extern in a postpartum newborn nursery. After going back to school to continue her education, she earned her master’s degree in administration with informatics. “I fell in love with how informatics impacts clinicians and patient care by improving workflow.” She shared, “it acts as a sort of translator for our clinical team members.” Now as assistant vice president of clinical informatics, her team helps blend clinical care with technology. In her role, she develops and implements clinical information system initiatives for Inpatient Clinical Informatics (CIS) and Emergency Departments for Northwell.
Case Management
Before becoming a registered nurse in case management, Kimberly Camacho began her nursing career on the post-op surgical floor at Northern Westchester Hospital. She worked in this role for several years and later became an assistant in patient care management on the oncology floor. For Kimberly, staying in one area of nursing wasn’t enough. “If you aren’t learning, you aren’t growing. Advancing your education is one of the best things you can do for yourself to further your career.” Today as a supervisor in case management, Kimberly still utilizes Northwell’s tuition reimbursement program, previously taking advantage of this benefit to earn her Bachelor of Science in Nursing (BSN), as she works toward a Master of Science in Nursing (MSN).
Clinical Call Center
As a current supervisor at Northwell’s clinical call center, Denise McEvoy-Bautz recalls a time when she began teaching at the Board of Cooperative Educational Services (BOCES), while working in a per-diem nursing role at South Shore University Hospital (SSUH). After a year, she was accepted into a critical care fellowship program to work in the ICU and stroke unit at SSUH. In this role she learned about an open position at Northwell’s clinical call center, a virtual emergency room open 24/7, 365 days a year for all patients and our employees. “Being a part of the clinical call center team, I have a stronger relationship with the doctors and our nurses because I am in constant communication with them, working together to get the patient where they need to be,” she shared.
Quality Management
As an associate executive director in quality management at North Shore University Hospital (NSUH), Andrea Restifo feels that our patients and team members are the most important reason why she is successful in her role. After volunteering at a local hospital in the emergency and radiology departments, she received her BSN and began working at NSUH as a medical/surgical RN. While working, she benefitted with our tuition reimbursement program to earn her MSN before moving first into ambulatory services and then care coordination. While Andrea’s journey in nursing is uniquely her own, when asked what the most important piece of advice nurses should keep in mind when exploring and applying for any nursing role at Northwell, she says, “Knowing what you are great at is so important. Look at your skills and determine how you can use them alongside your fellow team members to care for patients.”
Clinical Professional Development
Kathleen Casler, a senior director in clinical professional development at North Shore University Hospital (NSUH), began her career in nursing as a new graduate labor and delivery nurse, a role she holds near and dear to her heart. She had the opportunity to then transition to a nurse educator role while going back to school through the support of Northwell’s tuition reimbursement program to get her master’s in nursing education. Kathleen later would become a Magnet program director, leading the charge for Magnet recognition, which is the highest nursing honor for a hospital to receive. Kathleen says, “Many nurses have a story about their career journey. Learning their stories, along with the twists and turns they experience, will help you gain greater insight into this amazing profession.”
Discover a career well cared for in nursing at Northwell Health.