Reynaldo Rosario, director of operations in support services at Northern Westchester Hospital, had over 15 years of environmental service industry experience at nursing homes and hospitals before joining Northwell in April 2022.

Today, as director of operations for support services at Northern Westchester Hospital, Reynaldo has many responsibilities that can vary from day-to-day. Reynaldo’s typical day consists of attending daily department briefs with leaders and working with housekeeping, services associate/transport, and hospital liaison team members. He also collaborates directly with nursing maintenance, security, material management and other staff within the facility. Spending much of his time working with multiple departments to ensure the cleanliness of the hospital environment leads to the goal of a better patient experience, which is his team’s top priority.

“I love my job because everyone – no matter what department or role — shares the same vision and is dedicated to the mission at Northwell,” shares Reynaldo. “This truly creates a family environment where everybody is there for each other.”

Proud of the work he does and the team he has built during his time with Northwell, Reynaldo is a compassionate collaborator, who knows that coming together and working together with others is the best way to succeed.

Getting a job at Northwell was a goal of Reynaldo’s for a long time after hearing wonderful things from people who worked there. So, when a position at Northern Westchester Hospital opened up, Reynaldo jumped at the opportunity to work for Northwell, making this the perfect career for him.

Reynaldo loves a fast-paced hospital setting and has had opportunities to grow in his career during his short time here – more so than he ever could have imagined. From day one, he received mentorship by shadowing another leader, which provided him with a better understanding of his role and how to incorporate his past experiences into his current position.

Reynaldo believes that Northwell, has set him up for continued success. “My leadership team trusts me in my role and encourages me to share ideas so I can continue to develop,” says Reynaldo.

Another way Reynaldo is able to develop in his career is through Northwell’s benefits, including access to LinkedIn Learning courses to enhance his skills and knowledge in his role. Reynaldo also shares that benefits from Northwell’s retirement program and discount opportunities are just a few of the many bonus reasons he loves working here.

Discover a career well cared for and learn more about environmental services careers at Northwell Health.