Raising the standard of care for our team members at Northwell
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For the fourth year in a row, Northwell Health has earned a spot on the Healthiest Employers’® “Healthiest 100 Workplaces in America” list, ranking eighth out of 100 organizations in the nation! Northwell offers our team members a variety of well-being programs and resources designed to promote a healthy and happy lifestyle. Below, you can find information on a few of the many initiatives that our team members can benefit from. Discover a career well cared for here and join an organization that puts its team members’ well-being first.
Celebrating One Family, Many Cultures with the LatinX Bridges BERG at Northwell
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At Northwell, we express our culture authentically and we believe that our culture – and our organization – is ours to shape. Northwell’s Business Employee Resource Groups (BERGs) unite our team members and the communities we serve to help us continue creating a workplace where our employees feel welcome, united, respected, celebrated and included. As we celebrate National Hispanic Heritage Month, we honor the accomplishments and beautifully diverse cultures of our Hispanic and LatinX team members. We met with three members of our LatinX Bridges BERG, Christina Giordano, senior product services and management analyst; Lisa Velasco, principal of Digital IT&S strategic planning; and Luz A. Bove, MS, OTR/L, program manager for the division of infectious disease; to ask them about the importance of these programs and how the LatinX Bridges BERG has helped support their career at Northwell.
How has becoming a BERG member impacted your career journey at Northwell?
CG: Becoming an active member of the LatinX BERG has played a large part in my career growth. I have gained confidence in various skill sets, built my professional network and participated in mentorship programs that focus on accelerated career growth for members of our African American/Caribbean Bridges, LatinX Bridges and Asian Bridges BERGs.
LV: Being part of the LatinX BERG and other BERGs provides me with a different sense of community that I didn’t even realize I was missing in my professional life before I came here. My LatinX BERG family has provided me with such incredible support. They push me beyond my comfort zone(s) but also remain absolutely by my side, ready to jump in and help if I need anything.
LB: Upon joining the BERGs, I immediately found a space where I had the opportunity to use my skillset toward projects and initiatives that I am most passionate about. This has allowed me to work alongside our senior leadership team in representing Northwell within the communities we serve.
Tell us more about activities you participate in during Hispanic Heritage Month.
CG: Hispanic Heritage Month events include awareness sessions, to salsa dancing classes, to virtual fireside chats with successful leaders within and outside of Northwell.
LV: The LatinX BERG puts together extra-special programming during the month which I highly recommend to everyone. Throughout the month I pay attention to offerings outside of work, such as showing support for LatinX artists, businesses, etc. – and seeking out more Hispanic restaurants to visit during the month.
LB: During Hispanic Heritage Month, I enjoy all of the above but also find new books written by Latino/a authors to share with my children, opening up more opportunities for us to learn about our heritage together. I encourage everyone to take one of their existing interests this month and expand their experience to try something new because you might not know how you may have been influenced by Latino culture.
What is the theme of this year’s Hispanic Heritage Month and what does it mean to you?
CG: This year’s theme is Una Familia, Muchas Culturas (One Family, Many Cultures). This theme speaks not only to the BERGs, but it also speaks to Northwell as a whole. It encompasses the hope and dream for peace in this world where we truly are one family built from many cultures. It sends the important message to be kind to everyone, no matter who they are or where they are from.
LV: Una Familia, Muchas Culturas (One Family, Many Cultures) encourages belonging. Love and representation know no boundaries. All are worthy and all are welcome!
LB: To me, this year’s theme encompasses the rich diversity of our culture and how it is a testament to how each of us are one part of a much larger puzzle.
Interested in becoming a part of our Northwell Health family? Learn more about our team culture of inclusion and belonging for all.
Northwell Health celebrates Pride Month with our Expressions BERG
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We at Northwell Health believe we’re made stronger by embracing the individual backgrounds and experiences of all our team members. Our Expressions BERG (business employee resource group) is a group of Northwell team members who are dedicated to a culture of inclusion and advocacy throughout Northwell to support the LGBTQIA+ community. In celebration of Pride Month, we’ve excitedly hosted programs and participated in events for our LGBTQIA+ team members to promote an inclusive and supportive environment.
Teri Manno is a co-chair of the Expressions BERG and provides support to LGBTQIA+ team members just as she received support to grow her career from administrative manager to her current role as vice president of talent acquisition in her 16 years at Northwell. “The Expressions BERG has helped me remain true to who I am and given me a space to feel genuinely accepted,” says Teri. Teri collaborates with her fellow co-chairs: Jared Olivera (community relations program manager), Edward Fraser (vice president, community relations), Kevin Beiner (senior vice president, regional executive director at Syosset Hospital), Allison Asante (supervisor of gynecologic oncology, advanced clinical providers at Lenox Hill Hospital) and Gio Giampietro (IT&S project manager, digital monitoring & telehealth services). Together they help provide a forum where our Health Raisers who identify as LGBTQIA+ can freely be themselves, meet and network with others who share similar life experiences, and provide the support needed both to celebrate pride or coming out.
“For some LGBTQIA+ individuals, it is a struggle to feel a part of a community of their peers. It can be very isolating. The Expressions BERG provides our members with that sense of community and belonging that is so critically important for those who might feel alone, especially for those who are not fully out to those around them,” says Teri.
Northwell’s Expressions BERG participated in several events throughout the month of June to celebrate Pride Month in our community. From Babylon Village Pride and Westchester Pride to NYC Pride and more, we are honored to be a part of these celebrations each year so we can continue raising health for all.
Take the first step toward a career in business, facilities and support services at Northwell Health
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Are you looking for a career that will allow you to interact with people while working for a company that promotes career growth and development? From security to call center representative, Northwell Health offers a variety of entry-level opportunities to help you get started on your career journey.
At Northwell, we are committed to helping our team members reach their full potential through skill and professional development opportunities. Our team members have access to mentorship programs, tuition reimbursement and professional development workshops designed to empower and inspire throughout any step of the career journey.
Below, you will find some exciting business, facilities and support services career opportunities Northwell offers that only require a high school and either a certification and/or training program. Take the first step toward a rewarding career at Northwell Health. Check out our available business, facilities and support positions across our healthcare system.
Recognizing Autism Acceptance Month through inclusive conversations at Northwell Health
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At Northwell Health, we strive to create a work environment that celebrates all of our team members and allows for a more inclusive conversation where everyone feels valued and respected.
In recognition of Autism Acceptance Month, Northwell’s N-Able BERG members (Business Employee Resource Groups) are working to host and spread awareness about a number of programs, courses and events being offered across the health system from ally ship and neurodiversity in the workplace, to working parent community support group sessions that provide a safe place for learning, healing and wellness.
“We wanted to take an opportunity during Autism Acceptance Month to spread awareness and support for our Northwell team members with autism, as well our team members with loved ones who have autism and understanding our community,” says Ines Vanboom, assistant vice president, Workforce Readiness and co-chair of the N-Able BERG. “This month not only allows our team members to educate themselves on this complex neurological disorder, but also provides more opportunities to connect with each other across the organization.”
The N-Able BERG was formed to advocate, educate and support a diverse workforce, while providing a safe environment for individuals with disabilities and for our team members with disabilities, so they can thrive within the organization. “The N-Able BERG has helped me gain a greater understanding, compassion and appreciation for individuals with a disability and in particular individuals who are neurodiverse. I had to step out of my comfort zone and be part of discussions where I am not a subject matter expert but that experience and learning about the community makes me a more well-rounded individual and ultimately a better Northwell team member.”
Reflecting on Black History Month with our African American and Caribbean Bridges BERG
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At Northwell, we strive to cultivate a diverse and inclusive work environment where our team members feel respected and are celebrated.
We spoke with Caitlynn C. Dufort, career and performance development program manager, and Christian Jocelyn, vice president of digital enterprise operations, co-chairs of the African American and Caribbean Bridges BERG (Business Employee Resource Group). Read below as they reflect on the importance of Black History Month, what this year’s theme of black resistance means for them, and the impact our Bridges BERG has made on their career journey at Northwell.
Tell us about your journey toward a career in healthcare at Northwell.
Caitlynn Dufort (CD): I started my career at Northwell as a human resource talent acquisition team member where I focused on internal career mobility and supported our recruitment project strategies. I later pursued a graduate degree in public health and worked in program management before I transitioned to the career and performance development team. In my current role, I have an opportunity to collaborate with our different partners on projects and programs that support team member development.
Christian Jocelyn (CJ): I started my career at Northwell as a paramedic. After being promoted to paramedic supervisor, I obtained my master’s degree in healthcare administration and embarked on my administrative journey, starting as a manager for finance and operations and working my way to vice president of enterprise digital operations. As the vice president, I now oversee the development, integration and administration of operations for the health system’s Digital Centers of Excellence.
What do you think about most during Black History Month?
CD: I think about the month’s origin and the importance of highlighting our ancestors’ contributions. It is important for everyone to be educated on the impact of African Americans on society healthcare. There are many contributions that African Americans have made throughout history that are not widely known.
CJ: I reflect on all there is to learn from the past and am reminded that black history is a shared history. It highlights our unfinished work and struggles that are described in the history textbooks that we still find ourselves grappling with. We have to overcome the challenges of the present to build a better future. We have black history as the blueprint.
What was the theme of this year’s Black History Month? What does that theme mean to you?
CD: The 2023 theme for the month is black resistance. The theme of black resistance focuses on the acknowledgement and history of black Americans’ responses to establish safe spaces, where Black life can be sustained, fortified, and respected, and how also black resistance strategies have served as a model for social movements in our country. Change has not been easy, and resisting the status quo to create safer spaces, laws, and equitable rights was needed and should be celebrated. Therefore, our BERGs wanted to celebrate black excellence and the individuals who have made history as they created change and rose to the occasion even if it meant being resistant.
CJ: Black resistance is a significant thread in the fabric that is American life. The ultimate story of black resistance is the Civil Rights Movement. This social movement ensured that African Americans and other minorities had the basic rights given to them under the constitution protected. We still fight inequality every day, but black resistance has helped us see that we do have the power to overcome even the most insurmountable odds and gives hope for a continued pursuit of a more equal and just society.
What impact has becoming a BERG Member made for you in your career journey at Northwell?
CD: Through collaboration with other team members and the opportunities to grow my network, I have benefited from my experience as a BERG member. My experience inspired me to take advantage of opportunities and to continue the legacy that the co-chairs of the BERGs have established.
CJ: I have been introduced to team members from all over the organization who have made a positive impact on my career. I hope to give back to the BERG a fraction of what it has given me and look forward to future opportunities.
Why do you think it is so important for Northwell to have Bridges BERGs, like the African American/Caribbean Bridges BERG?
CD: In an organization as large as Northwell, the BERGs create an opportunity to connect with all team members across different levels of their career and from different corners of the organization with similar experiences and cultures to network and give back.
CJ: BERGS are key for fostering connection and authenticity and allow team members to bring their full selves into work. They create an environment of trust where ideas can be shared and can lead to better patient care outcomes from creative solutions.
At Northwell, we are one team, raising health for all. We embrace relationship building through understanding and supporting the cultural, spiritual, and ethical values of the communities we serve. Join us and discover a career well cared for today.
Meet Edie, a U.S. Marine and now full-time administration support assistant at Northwell Health
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Edie Argueta is an administration support assistant (ASA) at Nassau Queens Pulmonary Associates in New Hyde Park, NY, who helps facilitate a smooth check-in of all patients and guests entering the facility. Not only is Edie responsible for making sure everyone is processed correctly, and their insurances are active, but he is also tasked in posting payments and acting as an agent for the call center.
When Edie joined the U.S. Marines right after he graduated high school, he held the title of motor transport operator and was in charge of driving the military truck on missions. Over the course of his military career, he was deployed twice to Iraq where he was a part of the 26th Marine Expeditionary Unit. He was assigned to the 2nd Combat Engineer Battalion of the 2nd Marine Division, based at Camp Lejeune in North Carolina. This experience taught Edie the importance of teamwork and persistence, in which he accredits his successful transition to a civilian career at Northwell.
At Northwell, Edie expressed that what he loves most about his job is, “there are always new challenges to overcome and new things to learn. I find my role very satisfying because every day I have the chance to help someone,” says Edie. One thing that motivates Edie is when patients express their gratitude and he’s able to see the impact he’s made on their lives. He attributes his work ethic to his time spent in the military, “My military experience has made a huge impact on setting me up for success in my career at Northwell. It has provided me with the discipline I need to stay focused.”
Our administrative teams are involved with every aspect of a patient’s visit. Being detail orientated and excellent at multitasking are two critical traits we look for in potential candidates for this role. Serving in the U.S. Marines taught Edie these skills among many other disciplines plus a sense of teamwork that has shaped him into the Health Raiser he is today.
“Veterans should not be discouraged if their experience does not match exactly with the role they are seeking. Be your best advocate by attending a hiring event and recognizing that you have more to offer in a civilian career than you realize.” – Edie Argueta, Administration Support Assistant
Raising the standard of care for our team members at Northwell
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For the third year in a row, Northwell Health has earned a spot on the Healthiest Employers’® “Healthiest 100 Workplaces in America” list, ranking fifth out of 100 organizations in the nation! Northwell offers our team members a variety of well-being programs and resources designed to promote a healthy and happy lifestyle. Below, you can find information on a few of the many initiatives that our team members can benefit from. Discover a career well cared for here and join an organization that puts its team members’ well-being first.
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The mission for Yovica Valentin: providing the best infant care at Cohen Children’s Medical Center.
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They say when you do something you love, it doesn’t feel like work at all. That feeling is something that holds true for Yovica Valentin, infant care technician at Cohen Children’s Medical Center (CCMC). Yovica has always had a passion for working with children and infants. With her role at Northwell, she’s able to fulfill that passion while working hard to fulfill another dream of hers; becoming a registered nurse (RN).
Yovica started her time at Northwell in 2018, working at Flexstaff as a Certified Nursing Assistant, caring for adults. She always wanted to work with children so in July 2021 she was thrilled to start a new position at CCMC as a pediatric nursing assistant. In February 2022, she transitioned to an infant care technician in the Neonatal Intensive Care Unit (NICU) at CCMC.
As an infant care technician, she takes vitals, changes diapers, consoles and cuddles, feeds and baths the infants who are under her care. While overseeing and reporting any abnormalities during care to the nurses, Yovica also monitors and assists with discharges. Other responsibilities include taking inventory of supplies in patient rooms, infant cribs, and the circumcision room. She also helps to send labs reports and picks up orders from the blood bank. Yovica is dedicated to her work with all the newborns and finds meaning as she helps them grow so they can go home healthy as they begin life with their families.
Before she began her healthcare career, Yovica enlisted in the U.S. Air Force in January 2020 and completed basic training in July 2020 before returning home to begin serving at the Air National Guard base in Westhampton, New York. Currently as an active member of the U.S. Air Force, Yovica is an airman first class (E3) and will soon be promoted to a senior airman.
The U.S. Air Force’s core values are integrity first, service before self, and excellence in all we do. Yovica carries and displays those values not just while serving in the military but also while working at CCMC and in her everyday life outside of work. “I have learned the importance of stepping up to the plate and helping my fellow airmen in order to accomplish the mission at hand,” says Yovica. Yovica also appreciates the support she has received throughout her Northwell career from her hiring leaders, team members and the Office of Military and Veterans’ Liaison Services.
Yovica’s next step on her career journey is to become a registered nurse so she can continue to make a difference and impact people’s lives by providing the next level of care as a nurse. She recently passed her board exams and is now officially a licensed RN. Yovica’s leaders supported her throughout her time in school by offering her a more flexible schedule to accommodate her studying. She feels encouraged by her leaders and colleagues, who are constantly pushing her to follow her dreams. She plans to continue to be active in the military to commission to an officer position and work with the medical group on base as a registered. Yovica also plans on moving up to a registered nurse position and continuing her career journey with Northwell.
“Northwell Health is a great company to work for. If you enjoy helping and leaving a positive impact on others, then you belong here!” – Yovica Valentin
Northwell provides the right tools and support system for all veterans to succeed
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Melonie Pernice has been focused on service and care for others since working as a radiology specialist as a sergeant in the U.S. Army. Now, as the associate executive director of hospital operations at Glen Cove Hospital, she has utilized her military skills to enable her team to be more efficient in their daily tasks. We connected with Melonie to hear more of her story in her own words.
Tell us about your military experience and how it impacted your career at Northwell.
While I was in the Army, I was the noncommissioned officer who oversaw my platoon and the radiology department. That experience taught me resilience, loyalty, and adaptability as I gained leadership skills that I still carry with me in my current role at Northwell today.
What excites you about working in your role at Northwell Health?
Northwell is a wonderful place to work, and I have been afforded so much opportunity here. I’ve been able to take advantage of numerous professional development courses and I have great mentors that push me to learn as much as I can. I enjoy working in a hospital setting because I have oversight of many different departments and I appreciate that everyone’s goal is centered around our patients and the communities that we serve.
What skills did you learn in the military that helped you transition into your civilian career here at Northwell?
While facing extremely stressful situations with my team in Iraq and Kuwait, as the radiology specialist, I was given the opportunity to attend Warrior Leadership College and complete the Advanced Noncommissioned Officer’s Course. During my time there, I acted as the unit drug and alcohol use prevention leader, physical training sergeant, and Radiology Department head for my platoon. I believe this training along with those experiences made me a well-rounded leader who is extremely adaptable to change, ultimately making my transition into a civilian career seamless.
How does Northwell support you as a veteran personally and professionally?
Northwell has a commitment to hiring veterans and they also have many programs to support veterans and their families. I am lucky enough to have been appointed as a co-chair to Northwell Health’s VALOR BERG (Business Employee Resource Group) to enhance engagement, innovation, talent development and promote an inclusive culture that aligns with our organizational mission, values, goals, business practices, and objectives. My time in the VALOR BERG has given me the opportunity to meet other veterans and to be a mentor. We do a great deal of community service including our most recent collaboration with the Green BERG, to cleaning up memorials around the local community. We also participate in networking events to assist with recruiting and hiring veterans and their family members here at Northwell.
In what other ways has Northwell supported your career growth?
I’m a mentor for the Diversity Mentorship program and was able to utilize Northwell’s tuition reimbursement support to help pay for my MBA and my current path for my doctorate degree in professional studies with an area of concentration in management. I was also fortunate enough to serve as a veteran mentor to students who may want to join the health system after they graduate.
How attending a veteran recruiting event changed Luis Phillips career journey, for the better.
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In 2014, Luis Phillips attended one of our veteran recruiting events, where he learned how his military experience could play a valuable part in a future at Northwell Health. Eight years later, Luis is now a senior information technology & services (IT&S) process management administrator at Northwell, where he utilizes his technical skills obtained in the military, to do what he loves every day.
Luis provides operational support to our Clinical Informatics team at Northwell in planning, organizing, evaluating, implementing, and identifying areas for process improvement on various nursing initiatives, related to Electronic Medical Records (EMR). This allows for enhanced clinical quality, patient safety, workflow efficiency, clinician satisfaction, and patient experience. What excites Luis most about his role, is working to solve complex challenges in healthcare around information technology and understanding that those efforts will help transform the way healthcare is delivered to our patients.
During his time in the U.S. Army, Luis held the title of Motor Transport Operator, where his responsibilities ensured the safety of senior ranking personnel as well as the secure distribution of critical equipment and resources to support various missions. During his eight-year career, he developed strategic agility skills to adapt to an ever-changing environment in order to overcome challenges quickly. This skill was vital during the height of the COVID-19 pandemic when Northwell had to rework quickly to an ever-changing environment. Luis shared, “What’s truly been rewarding is that my past experience helped me develop operational skills to help improve patient outcomes and staff satisfaction across our hospitals today.”
As a member of Northwell’s VALOR BERG (Business Employee Resource Group), Luis is able to hold onto his other passion of participating in veteran-focused initiatives that impact our organization and our community. He enjoys being a member of the VALOR BERG because it has helped create awareness about different programs, such as our Side-by-Side concert event, and initiatives within Northwell that support veterans in the workforce. “I strongly encourage anyone to look into opportunities with Northwell Health, where you will have access to resources and career growth options at every turn.”
Start your next mission at Northwell and search for job opportunities using your MOS code.
Fortune Again Recognizes Northwell as one of the 100 Best Companies to Work For.
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Northwell Health is proud to announce that, for the third year in a row, we have been named one of Fortune’s 100 Best Companies to Work For®. As the only health care organization recognized in New York State, our dedication to making Northwell a great place to work is evident in everything we do, and our commitment to our employees has earned us a ranking again on this distinguished annual list for 2022.
At Northwell, we’re dedicated to helping our people build careers that are meaningful and rewarding from day one. Following is just a sample of why our employees love to be part of the Northwell team!
Focusing on Employee Well-being
There’s no doubt about it: The pandemic brought enormous difficulties to all of us on several levels, whether emotional, financial, or physical. We put the well-being of our employees first with new offerings that meet people where they are, support them, and foster trust across the organization.
Northwell responded in several ways to support the emotional well-being of our team members from our Center for Traumatic Stress, Resilience, and Recovery to Team Lavender to our 24/7 Emotional Support Resource Call Center. These comprehensive support resources and networks provide employees with psychological and emotional assistance for those who need help navigating any emotional challenges.
To support our team members’ physical well-being during and after the pandemic, we expanded our wellness workshops, and shared healthy eating habits–even a healthy recipe cookbook series. We also offer apps like myWellness, which lets employees participate in step challenges and track healthy habits, rewarding them with points based on participation that they can redeem for gifts of their choice.
Northwell helps support our employees’ financial well-being by providing resources from housing benefits to subsidized in-person childcare to healthcare wellness credits and comprehensive paid time off and more.
Creating a Welcoming Workplace for All
At Northwell, equity, diversity and inclusion aren’t just buzzwords. We are dedicated to creating programs that bring those concepts to life, employing a workforce that is diverse in culture, background, and experience while celebrating the uniqueness of every individual. Our Business Employees Resource Groups, or BERGs, cover a broad array of areas, enabling employees to connect, develop new skills, and mentor others while contributing to initiatives that impact our communities in powerful ways. For example, our Bridges BERGs enable employees to explore and celebrate Asian, Black, Jewish, and LatinX communities, while other groups focus on health equity awareness for the LBGTQIA+ community, environmental sustainability, veterans, and more.
Other equity, diversity, and inclusion initiatives include the Inclusion Academy, designed to provide coordinators, front-line managers, and directors with the tools necessary to implement and manage diversity and inclusion strategies at their local sites. We also hold organization-wide town halls and listening sessions, where we engage with team members to learn more about their experiences so we can increase our action on these critical issues; and a course on unconscious bias training, which provides an overview on how experiences and identities shape biases, among other educational programs.
Northwell Celebrates You!
During 2021, in this transformational year of healing and growth, we introduced Northwell Celebrates, a multi-faceted campaign designed to enhance skills, insight, and resources that promote our employees’ welfare while recognizing and thanking them for their heroic efforts during the pandemic.
Northwell Celebrates included holding uplifting events such as live music and drive-in movies for employees and their families, meal kits sent to employees’ homes, recognition raffles, plus gratitude pop ups and mobile spas at Northwell locations, among many others.
A Culture of Care and Compassion
As you can see, Northwell provides team members with the inspiration, resources, and opportunity to not only succeed but to thrive, no matter what role. We value the contributions of each employee and work hard every day to create a sense of community filled with compassion, camaraderie, and opportunity.
Our focus on supporting and celebrating our people is the heart of our culture—and it’s what makes Northwell a great place work for all.
We’d love for you to be part of our dynamic team. Explore Northwell’s career opportunities today.
A career journey that began with the United States Marine Corps, and transitioned to a rewarding civilian IT career at Northwell
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When Robert Shimonski started his career with the United States Marine Corps (USMC) in 1992, he never could have imagined his path would lead him to where he is today. During his eight years of service in the USMC, he made significant advancements in his roles from serving four years on active duty as an aircraft mechanic and ultimately being promoted to Sergeant. Then he spent another four years in the active reserves and was transferred to a unit responsible for satellite communications and logistics, in which he promoted to Staff Sergeant as a senior leader of Marines. Today, Robert is now our Director of Infrastructure Services and Management, and he attributes his personal experiences from active military to his successful career here at Northwell.
As the Director of two large teams, Robert is most passionate about his responsibility to the care, wellbeing, and growth of his fellow team members. As one of the strategic leaders of the IS Operations Center (ISOC), Robert and his team ensure that if an IT matter arises that requires resolution that it is handled as swiftly as possible. The systems management solutions team Robert is responsible for handles building, deploying, configuring, and administering the enterprise tools required to monitor our health system, which is comprised of thousands of devices, systems, applications, and important clinical infrastructure. Both teams together provide a critical layer of protection to ensure ongoing operations of the Northwell Health system.
When asked about how his military experience translates into a career at Northwell, Robert says: “Most skills you learn about in military leadership translate very well into a civilian career. Whatever role you perform in the military, there is a component of leadership applied at every level, so you are always developing leadership skills. That experience has helped me to become a better leader in my current role within a healthcare environment.”
Robert has been a member of our VALOR BERG (Business Employee Resource Group) since its inception. He has watched it grow to a very large group of team members helping to support various veteran organizations. Robert shares that the VALOR BERG gives its members the opportunity to work together, to learn, and support each other. It’s that ability to make a difference that helps him fuel his passion to help with the BERG’s mission and also assist Military Liaison Services (MLS), Northwell’s veteran support department. These two groups are aimed at making a difference for veterans and the community.
“If you enjoy doing work that impacts lives, builds community, and helps provide benefits and services to those in need, then Northwell is the place to be. Veterans are encouraged to apply and join the ranks here at Northwell and from one veteran to another, it’s been an amazing journey that I appreciate being a part of,” says Robert.
Celebrating National Women’s History Month with Sandra Lindsay
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After making history as the first American to receive the COVID-19 vaccine, more than one year later, Sandra Lindsay reflects on her experience and shares career advice for anyone looking toward the next chapter of their career journey.
Tell us about your career journey and why you wanted to become a nurse.
I always knew I wanted to become a nurse. I was raised by my grandparents and took great pleasure in caring for my grandmother who suffered from chronic illnesses. Despite her health history, she was a fierce educator, church organist, community leader, and provider for our family. This fueled my passion for wanting to care for more people.
My journey at Northwell began at Lenox Hill Hospital (LHH). I started as a nurse extern in the emergency department, after which I was hired as a staff nurse in oncology. After three and half years in oncology, I moved on to critical care where I held clinical nursing roles in the medical intensive care unit and critical care unit, before being promoted into leadership roles. Prior to my promotion as director and subsequent transfer to Long Island Jewish Medical Center (LIJMC), I served as the nurse manager for the medical intensive care unit at LHH.
Today, I currently serve as the director of Patient Care Services for critical care at LIJMC, a position which I’ve held for the past six years. In this role, I have responsibilities for four intensive care units, as well as the respiratory care unit. I oversee the clinical practice of more than 200 employees in the and manage daily and strategic operations for the units.
What helped you grow along your career journey? Can you provide a few areas where you received the support you needed to grow as a nurse and as a leader?
I had a great experience in the emergency department, soaking up every bit of information that I could and thankfully the nurses were patient and kind. They took me under their wings. My first preceptor in oncology was stern but also very patient, and kind. She really helped me get a good foundation as a clinical nurse as did all my preceptors in the various critical care units that I worked in. I will also never forget the day I met the AED of quality management at LHH, who offered to mentor me. We shared a love of gardening, and over the years she shared many pearls of leadership wisdom with me, that still support my practice today. There have been other mentors who helped me to grow tremendously.
What is something you wish someone would have told you before you graduated nursing school?
At the time that I graduated, I wish someone would have told me that in addition to building my nursing skills, building relationship skills with patients, families, and a multidisciplinary team is also paramount to a successful career.
If you could offer career advice to anyone, what would it be and why?
I think it is important to follow your dreams and seek out mentors who will provide you with honest feedback. After landing that dream job, the work does not end. Staying engaged and passionate about whatever that role is, requires continuous learning. Treat it as a journey, not a destination.
Treat your career as a journey, just like Sandra Lindsay. Become a Health Raiser at Northwell Health and see available nursing opportunities here.
Reflecting on Black History Month and the impact on career journeys at Northwell.
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As Black History Month comes to a close, we wanted to take an opportunity to partner with the Center for Equity of Care and sit down with three of our team members to reflect on the impact our African American/Caribbean Bridges BERGs (Business Employee Resource Group) has made on them, throughout their career journey at Northwell. Chid Iloabachie, MD, associate chairperson, Emergency Medicine at Long Island Jewish Valley Stream (LIJVS); Olushola Latus-Olaifa, program manager for Community and Population Health; and Myia Williams, PhD, research industrial and organizational psychologist, shared their experience and feelings on what the African American/Caribbean Bridges BERGs and Black History Month means to them.
The African American and Caribbean Bridges BERG’s theme for Black History Month this year was “Reigniting the Human Connection: The pathway to community health equity.” What does that theme mean to you?
Olushola: I believe this theme directly relates to the work being done in the Community and Population Health division and brings me back to something we learned during the height of the COVID-19 pandemic: that building, expanding, and maintaining our relationships as a health system (and a team) with community leaders in our region, directly impacts our ability to impact the areas we serve. “Reigniting the human connection” for our team has been establishing the Long Island Health Equity Task Force to collaborate with more than 100 diverse community and faith-based leaders, along with county and state representation to ensure equitable vaccine distribution, while creating a pathway to community health equity.
Dr. Iloabachie: Our relationship with one another is the most important driver of any equitable healthcare system. We should all be invested in the health of our community. This can look like a lot of things; from running a health system as large as Northwell, or simply picking up a piece of litter so that we can live in a cleaner environment. I invite anyone reading this to take time today to be inspired to take action that will positively impact the health of everyone around us.
Dr. Williams: To me, this theme means representation. In May of 2020, myself and Dr. Alyson Myers launched COVID-19 Conversations, a one-hour informational Facebook Live/Zoom program to provide Black and Brown communities with up-to-date information on COVID-19 and access to resources. Through this program we were able to deliver interactive discussions on topics ranging from health education on COVID-19 and mental health, to resources for unmet social needs. Access to culturally relevant community education resources and outreach is important to achieving community health equity.
Why do you think it is so important for Northwell to have Bridges BERGs, like the African American and Caribbean Bridges BERG?
Olushola: The African American and Caribbean BERG, as well as all our BERG’s, are essential to such a large organization like Northwell. Having a sense of community and commonality are one of the many reasons Northwell is a Fortune 100 Best Companies to Work For®. Through networking and the events hosted by the African American and Caribbean BERG, we are exposed to more opportunities within the system and even more chances to collaborate on similar goals and ideals.
Dr. Iloabachie: The African American and Caribbean Bridges BERGs fill me with hope. As a clinician, I spend most of my efforts stabilizing medical conditions and I’m seldom left with enough time to address their root causes. The African American and Caribbean BERGs create a space for us to do just that, collaborating with like-minded colleagues from every discipline and department at Northwell. It is said that there is strength in numbers; I see the truth of that adage whenever I consider the phenomenal work of the BERGs and the amazing Northwell employees that comprise them.
Dr. Williams: The BERGs provide employees with shared interests and backgrounds, as well as an opportunity to have their voice heard in a safe space, and opportunities for professional development. Northwell’s Bridges BERGS help with the diversity, equity, inclusion, and access (DEIA) strategy to foster an inclusive workplace, enhance employee experience, increase employee engagement, and promote cultural awareness – all of which contribute to Northwell Health being one of the top companies in healthcare for diversity.
Tell us about your career journey in healthcare and what impact has becoming a member of the BERGs made for you in your career here.
Olushola: I truly didn’t know I wanted to be a program manager until I worked on the Community Health team within the Community and Population Health division at Northwell. I am constantly inspired by the initiatives we work on, with a focus on supporting historically underserved communities within our region. Our goal is to always ensure we build and maintain relationships with community leaders from diverse backgrounds.
Our connection to the BERGs has enabled the Community and Population Health Division to ensure that our initiatives are reflective of the communities we serve. We often look to the BERGs and the BERG chairs to review and recommend diverse community members or leaders from every walk of life, to benefit from Northwell resources and services.
Dr. Iloabachie: I grew up in Queens so after I finished my residency in Maryland in 2016, I knew I wanted to come home to New York. A colleague of mine told me about Northwell Health and what an amazing organization it was, so I decided to apply. After I accepted the Attending Physician position at LIJVS, not only was I incredibly attracted to the community that the hospital supports, but I have now spent the past six years connecting to the surrounding community through our BERGs in more ways than I ever could have imagined. In 2020, I accepted the position of Associate Chairperson and have really felt that this location has truly become my home.
Dr. Williams: I knew I wanted to be an industrial/organizational psychologist right around when I left high school, but I did not know yet that I wanted it to be in health care. That realization came when I joined Northwell in 2016. I saw the impact of the work that we were doing to develop culturally tailored interventions for historically minoritized racial and ethnic minority groups, to provide individuals with access to care and change policies – that’s when I knew I wanted to be in healthcare. My experience throughout life and my career have shaped my research interests and the work that I do. Being in health care and in my role affords me the opportunity to explore my passions through my research, while making a difference for people who look, and sound like me.
Not only do I feel a stronger sense of community as a BERG member but I’ve also had the opportunity to meet amazing people with similar cultural backgrounds as myself that I would not otherwise meet. Being in the AA/AC BERGS had a positive ripple effect on my professional development. Since joining, I have been able to take part in numerous opportunities specifically for Black employees that I would not have otherwise known about and for more individuals to know about the work that I do as a researcher to help our community. Most recently because of my membership in AA/AC BERGS I was selected to participate in Northwell’s inaugural cohort for the McKinsey Black Management Accelerator Program. McKinsey’s Connected Leaders Academy provides organizations the opportunity to improve their talent pipeline and unlock their organization’s full potential.
Northwell continues to commit to valuing and reflecting on diversity in healthcare and aspires to promote the positive impact and achievements of the members of our organization. Learn more about Northwell’s commitment to diversity and inclusion here.
Bringing the importance of collaborative leadership from the Navy to Northwell Health
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Meet Juli Schmidt, Northwell Health’s newest senior manager of Career Performance and Development. Juli comes to Northwell following a successful 21-year naval career that saw her achieve the rank of commander. Her goal in this new role is to help evolve the career experience for our team members across the organization, through the inclusion of leadership development, career advisement and mentorship programs.
Juli is part of the Career Performance and Development team in Human Resources that is responsible for advancing our performance management program, which includes individual development plans, succession planning, links to business goals, and competency assessments. She looks forward to applying the leadership skills she honed as a naval officer, to a new mission that directly impacts the lives and well-being of Northwell’s team members. Juli says, “My core values will continue to guide me to achieve the mission, and whether that’s in healthcare or commanding a warship – you have goals and you reach them through teamwork, trust and consistent communication.”
A Long Island native, Juli began her career in the Navy more than two decades ago and, after graduating from the United States Naval Academy, served as a Surface Warfare Officer and completed deployments in the Middle East, participating in Operations Iraqi Freedom and Enduring Freedom. Juli then transferred to the Navy’s Human Resources community, where she was able to apply her operational background to Navy-wide HR initiatives. She served as a senior human resources officer, specializing in strategic workforce planning, talent management, succession planning, and resource allocation.
Although Juli is new to Northwell, she is eager to join the VALOR BERG (Business Employee Resource Group) to reconnect with fellow veterans who share the same commitment to serving others. Those shared experiences are unique, and that connection allows the veteran community to collaborate and apply their skills to new ideas and initiatives at Northwell.
“Northwell is committed to creating an inclusive culture that supports your continued professional and personal growth,” says Juli. “As a veteran, you can apply your military experiences and skillsets to seamlessly integrate into Northwell’s culture and continue to excel post-military. An organization’s strength comes from its diverse workforce, and here in the greater NY/NJ metro area, Northwell Health represents diversity of thought, culture, beliefs, backgrounds, and experiences.”
Reflecting on ways to advance equity with our African American and Caribbean Bridges BERG (Business Employee Resource Group)
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Black History Month gives us all the opportunity to reflect on the contributions and achievements of African Americans today and throughout history. It is also a moment to observe strides made and strides needed, to achieve social justice and equity in all areas of life. At Northwell Health, the strive for equity is two-fold: equity in healthcare and equity in the workplace. To help meet the needs of our communities and those of our team members, we established our Bridges BERGs. Our cultural ambassador groups help educate and provide a platform for more inclusivity and help further a positive work environment for everyone regardless of background, religion, abilities, or race.
“The African American and Caribbean BERG provided a community for team members to be themselves while educating others on cultural differences,” says Ralph Thomas, senior operations manager of Emergency Medicine at Long Island Jewish Valley Stream. As co-chair for the African American and Caribbean BERG, Ralph is gratified in knowing that the BERG makes a difference for all at Northwell. “In addition to always keeping advocacy for the communities we serve as a top priority, our members engage in various community service projects such as operating COVID testing sites, holding educational program panels, offering leadership development seminars, and putting together learning opportunities to increase mental health/self-care awareness.”
In honor of Black History Month, the African American and Caribbean BERG and Northwell are proud to launch the first African American cohort of the Management Accelerator Program (a six-month mentorship that concentrates on advancing the career development of diverse leaders within the organization). In addition, our African American and Caribbean BERG will host several virtual events aimed at reigniting humanism. In a presentation by Joey Hubbard, chief training officer of Thrive Global, participants will acquire science-backed micro steps that reframe thoughts of doubt or weakness in oneself into conscious awareness of belonging and collective resilience. In a similar tone of self-care and personal development, team members will also hear from Dr. Myia S. Williams, research psychologist at Northwell, on valuable tips and information that can help manage stressors and promote mental well-being in the black community. These events, and others planned throughout the month, are focused on making an impact toward the goal of achieving equity and fostering a healthy environment that inspires all to succeed.
Celebrating the Lunar New Year with our Asian BERG (business employee resource group)
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Lunar New Year, often referred to as Chinese New Year or Spring Festival, is one of the most celebrated holidays in the Asian community. Starting February 1 and lasting 15 days, this year’s celebrations honor the year of the tiger – one of 12 symbols in the Chinese Zodiac. The tiger is a symbol of power and prestige in many Asian cultures and those born this year are said to be brave, ambitious, enthusiastic, forceful, and powerful. Recognizing cultural traditions creates a workplace that is inclusive and welcoming to all. Northwell Bridges BERGs were established with this in mind, to foster an environment where all team members feel a sense of belonging.
Asian Bridges BERG co-chair and claims management counsel, Janet H. Shin, Esq., shared, “It’s no surprise to me that Northwell has been recognized as a Best Health System for Diversity by DiversityInc. I believe that having the Asian Bridges BERG, and other Bridges BERGs, available to all employees, gives Northwell team members a sense of pride and a feeling of acceptance within a richly diverse community.”
This year, the Asian Bridges BERG will be at sites across the health system where volunteers will hand employees red envelopes (a lucky color according to Asian customs) filled with tiger embossed, gold chocolate coins. Accompanying the chocolate will also be a decorative insert wishing employees a Happy Lunar New Year, good health, good luck, and an abundance of happiness throughout the year. Janet is also excited about the BERG’s week-long giveaway, giving employees a chance to win Lunar New Year gift baskets and Northwell swag. “Lunar New Year is about prosperity, longevity, and unity,” Janet adds, “and these are themes that align with the work culture at Northwell.”
Raise your career expectations and you can discover a career well cared for in a diverse and inclusive environment. Apply today.
Northwell is proud to announce the launch of The Management Accelerator and the Executive Leadership Program in partnership with McKinsey and Company
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We often hear Northwell leadership speak to the importance of investing in its own team members and how cultivating existing talent, is the smartest strategy in building a stronger and more efficient health system. The concept of a career well cared for is something our employees actively experience in their roles every day. The introduction of the Management Accelerator and Executive Leadership programs, in partnership with McKinsey and Company, is another example of our commitment to provide career advancement opportunities for our team members at Northwell.
This February we will be welcoming nearly 70 leaders of diverse backgrounds into both programs, which supports our mission of having an organization that is representative of the communities we serve. These programs will help us accelerate the progression of diverse leaders within the system by developing their leadership and general management skills. “I was ecstatic when I learned that I was selected to participate in the Management Accelerator Program,” says, Jeffrey Paul, senior program manager for Telehealth Services. Jeffrey joined Northwell in 2018, as a program manager for Telehealth Services, and he shared that one of the things that stood out to him was how much support is placed behind the professional development of the workforce here. “It’s more than just a sign of good faith. It’s a testament to Northwell’s commitment to inclusion, retention, and promoting from within.”
Jeffrey is a member of Northwell’s African American/Caribbean Bridges BERG (Business Employee Resource Group), and that is how he came to learn about this opportunity. The Bridges BERGs were established as a means to provide culturally sensitive services to our communities and to champion a united and skilled workforce where all employees feel welcomed and included. Asian Bridges BERG member, Hamangi Patel, echoes Jeffrey’s excitement about the management accelerator program. “When I was first notified about it through my BERG, I thought, ‘Wow, Northwell is standing by their promise, taking the lead in supporting diverse senior executives in achieving C-suite professional aspirations.” Joining at least one of the Bridges BERGs is a requirement to be considered for this opportunity, but as Jeffrey and Hamangi can attest, being a member of one of the Bridges BERGs can open up doors to career growth while bridging cultural relationships.
Hamangi started with Northwell in 2014 as a research compliance manager. Today, she is director of research compliance for corporate compliance and has experienced encouragement for personal development in her field from the beginning, saying “the inception of the management accelerator and executive leadership programs displays that Northwell welcomes diversity at the leadership table, especially as work culture needs are evolving and healthcare disparities are widening.” Having diverse voices at the leadership table is exactly what the purpose of this initiative is. Northwell leaders of diverse backgrounds will receive expert coaching that will build on their confidence and strengthen their abilities to grow the next generation of leaders.
Latinx BERG member, and fellow management accelerator cohort participant, Christina Giordano views this opportunity as yet another chance to grow in her career. “Words cannot express my gratitude. I am eager to continue my journey in professional development here at Northwell.” In under four years, Christina has gone from communication business analyst to communications lead as a senior product services and management analyst. She feels that it’s easier to believe in oneself when your workplace believes in you too. According to Christina, Northwell makes it easy for her to live by one of her favorite Toni Morrison quotes, “You can do some rather extraordinary things, if that’s what you really believe.”
Discover a career well cared for at Northwell Health.
Prioritizing Self-Care and Well-being at Northwell Health
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Every year, Northwell team members can rely on our employee wellness programs and trust in the implementation of new initiatives designed to create a happy, safe, and healthy work environment. Our well-being isn’t meant to be checked at the door when we finish our workday; several of the resources and activities available are devised with employees and their families in mind such as healthy recipes developed by our dietitians for home cooked meals. And in some cases, as with our annual walk challenges, the encouragement to get healthy has a ripple effect, inspiring family and friends to join in hikes for the sake of motivating our team members along.
This year’s walk challenge, Walk to the Caribbean, saw thousands of team members trek across state parks, local gardens, and sandy beaches, tracking their steps for a chance to win an all-expense paid trip to the Caribbean. Three lucky teams claimed the winning prize: a team from North Shore University Hospital, led by team captain Lydia Brown, a team from Northwell Health Physician Partners Long Island Jewish Medical Center, led by team captain Anna Costakis, and a team from Lenox Hill Hospital, led by team captain Jacqueline Pinksbennett.
Participation in the walk challenges always runs high and it is just one example of many programs aimed at promoting wellness both in and out of work by incentivizing team members to get active by rewarding them with myRecognition points which can be used to claim amazing products through our internal portal. The health and wellness of our team members is a top priority to leadership in the organization and because of that our initiatives are actively encouraged, such as Northwell’s Well-Being Credit Program which offers employees who are who enrolled in a Northwell offered medical plan the opportunity to earn a maximum of $2,080 in paycheck credits in exchange for four healthy actions. It is our belief that a healthy workforce is a happy workforce, and therefore a successful one.
Read on to learn about a few more of the programs and resources that have made Northwell Health #2 Healthiest 100 Workplaces in America by Healthiest Employers®.
Want to join an organization that puts employees first? Discover a career well cared for here.
Northwell Community: How our VALOR BERG helps veterans reintegrate into the civilian workplace
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Our latest Northwell Community series focuses on Northwell’s VALOR BERG (business employee resource group) and its support of the veteran community and the professional development of its members. WPIX’s Mr. G discusses the impact of VALOR with Northwell team members Victoria Hagemann, MSW, social worker at Zucker Hillside Hospital, and Craig Washington, director of distribution operations at Northwell Health and veteran. Through VALOR, these two peers were able to connect on the common interest of serving those who have served our country. Their connection has developed into a friendship and partnership as they work together with the rest of VALOR’s members to find ways to engage military personnel and help bridge the path to workplace reintegration. Learn more about their professional and personal development by watching this video.
Northwell Community: Celebrating National Disability Employment Awareness Month
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Our latest Northwell Community series focuses on Northwell’s VALOR BERG (business employee resource group) and its support of the veteran community and the professional development of its members. WPIX’s Mr. G discusses the impact of VALOR with Northwell team members Victoria Hagemann, MSW, social worker at Zucker Hillside Hospital, and Craig Washington, director of distribution operations at Northwell Health and veteran. Through VALOR, these two peers were able to connect on the common interest of serving those who have served our country. Their connection has developed into a friendship and partnership as they work together with the rest of VALOR’s members to find ways to engage military personnel and help bridge the path to workplace reintegration. Learn more about their professional and personal development by watching this video.
Northwell Community: Celebrating Hispanic Heritage Month
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Northwell Health is focused on creating a welcoming environment where all employees have a sense of belonging. Innovation and progress are achieved when employees have a voice and share ideas across our health system. This is the goal of our Business Employee Resource Groups (BERGs)— to give all employees a platform to connect and learn about the communities we serve as we stand together to foster a united and respectful workplace.
As part of our continuing Northwell Community video series, WPIX’s Mr. G interviewed team members Dora SantaMaria-Yao and Lesidet Salce about our Latinx BERG. Watch our latest video in honor of Hispanic Heritage Month, which kicked off on September 15th, to learn how this BERG positively impacts our employees and the patients they serve.
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The Importance of Corporate Social Responsibility (CSR) at Northwell Health
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At Northwell Health, our mission is to serve and care for the entire community, which is why corporate social responsibility (CSR) — the idea that a business or organization should contribute to society at large — is very important to us. CSR can broaden our leadership role, activities and investments, and we understand that success and responsibility work in tandem to make the health system a Fortune 100 Best Companies to Work For®.
We spoke with Jordana Zangwill, assistant vice president of CSR, to learn more about Northwell’s CSR initiatives.
Why is CSR so important to Northwell?
At Northwell, we are committed to making a difference in the communities we serve – it’s who we are. CSR is about choosing to put people and the planet first – making sure that we operate in a way that is socially, environmentally and economically responsible. As the largest healthcare system in New York, we have the unique opportunity and responsibility to make real impact. Providing the highest quality of care and transforming healthcare means broadening our role.
We have 77,000 team members with 77,000 different passions. Our CSR strategy puts us in a position to support these passions while also finding ways to focus, integrate and amplify our efforts.
What are the main pillars or areas of focus that make up Northwell’s CSR program — and why those areas?
At Northwell, our mission and understanding of what transforms health has led us to broaden our role, activities, and investments over the years — including, for example, taking on the challenges of food insecurity and gun violence. While CSR-related work was already happening throughout the health system, we envisioned evolving toward a fully integrated and optimized Northwell CSR strategy.
In an effort to centralize and manage the work being done into one comprehensive strategy and approach, we formed our CSR committee by bringing together a diverse group of individuals from throughout the health system, including representatives from Community and Population Health, Human Resources, Northwell Health Foundation, Finance, Procurement, Communications and more.
Throughout 2020 we worked together to assess our current state, gather input from key diverse internal and external stakeholders and take a systematic and holistic approach to developing our strategy and goals. Many of our leaders and team members played a key role in the development of our CSR strategy through their participation in our stakeholder interviews and survey.
Based on the data gathered, we developed key pillars and focus areas centered around community partnership and well-being, excellence and equity in care, environmental responsibility and team member wellbeing, equity, diversity and inclusion.
What are Northwell’s CSR plans and initiatives?
Examples of some current and past key CSR initiatives at Northwell Health include:
- Our commitment to veterans — We’re working to improve mental and physical health and economic and social well-being through high-quality coordinated care, hiring veterans into the health system and pay differential programs for employees currently serving in the reserves and called to active duty.
- Center for Gun Violence Prevention — Led by Dr. Chethan Sathya, this is an initiative calling for the critical need to implement evidence-based firearm injury and mortality prevention strategies in health care, especially within at-risk communities.
- Tackling COVID-19 in the community — Led by Dr. Deb Salas-Lopez and the Community and Population Health team, Northwell began partnering with trusted community- and faith-based leaders to mobilize a massive campaign focused on delivering diagnostic and serology testing and vaccinations within devastatingly impacted communities, such as vulnerable, low-income communities largely comprising African-American and Latinx people.
- Food insecurity — We continue to focus on food insecurity as a major issue impacting our community and team members. We donated more than 20,000 food items to Island Harvest, City Harvest and Eastchester Community Action Partnership food banks through our virtual food drive in 2020 and early 2021.
- Green initiatives — We have many green initiatives in place centered on reducing energy and emissions, climate change and waste. We’re actively evaluating potential energy-efficiency projects for electric, gas, steam and oil reductions with the goal of reducing greenhouse gas (GHG) emissions by at least 40 percent by 2030.
Serving her country and transitioning into a civilian career at Northwell
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Angelica Motta served as a signal support specialist in the U.S. Army Reserve before starting her Northwell career. Today, Angelica is an administrative support coordinator for Northwell’s Military Liaison Services. Her career journey here began in May 2021 and she is looking forward to continuing to grow her career at Northwell Health.
When Angelica was in the U.S. Army Reserve, she served with the 8th Medical Brigade where she provided IT support to the medical professionals in her unit. In that role, she helped set up the maintenance of computer hardware and software, radios, antennas, and satellite transceivers to help medical providers complete their missions. When Angelica left the military, she wanted to pursue a civilian career that will help other veterans and their families.
As Angelica was exploring civilian career opportunities, she was looking for something more meaningful. “I was looking for a career where I could serve a greater purpose,” says Angelica, “and that is why I started to look into careers at Northwell Health.” She had heard about the sense of community that Northwell offered its employees and was attracted to an organization like that.
With her passion of helping the community, Angelica found an opportunity at Northwell’s Military Liaison Services (NHMLS), which provides health, wellness, and career resources for active-duty military service members as well as veterans and their families. Angelica assists active military service members, veterans and their spouses with career exploration that includes resume writing, job preparation and interview techniques.
“Knowing that I can apply all of my skills and be part of a team within a company that is here for veterans and their families gives me a real sense of fulfillment,” says Angelica. In her role she also supports her department with services that include behavioral, clinical, employment, education, and life transitions. Angelica took the skillsets she learned while in the Army Reserve and applies them to her daily tasks. Her ability to maintain discipline and being quick to adapt to any situation allows her to be more effective in communicating with her team and serving her community.
Northwell offers a wide range of services for our veterans and their families. Examples include the Barracks to Business career workshops and the VALOR Business Employee Resource Group (BERG). Northwell helps our team members who have served in any branch of the military transition into their civilian career by showing veterans how to translate the skills they’ve learned in the armed forces and to apply them in the workforce, offering mentoring programs and networking opportunities to connect with others who have served or are currently serving in the U.S. military.
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