Meet Edie, a U.S. Marine and now a full-time administration support assistant at Northwell Health
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Edie Argueta is an administration support assistant (ASA) at Nassau Queens Pulmonary Associates in New Hyde Park, NY, who helps facilitate a smooth check-in of all patients and guests entering the facility. Not only is Edie responsible for making sure everyone is processed correctly, and their insurances are active, but he is also tasked in posting payments and acting as an agent for the call center.
When Edie joined the U.S. Marines right after he graduated high school, he held the title of motor transport operator and was in charge of driving the military truck on missions. Over the course of his military career, he was deployed twice to Iraq where he was a part of the 26th Marine Expeditionary Unit. He was assigned to the 2nd Combat Engineer Battalion of the 2nd Marine Division, based at Camp Lejeune in North Carolina. This experience taught Edie the importance of teamwork and persistence, in which he accredits his successful transition to a civilian career at Northwell.
At Northwell, Edie expressed that what he loves most about his job is, “there are always new challenges to overcome and new things to learn. I find my role very satisfying because every day I have the chance to help someone,” says Edie. One thing that motivates Edie is when patients express their gratitude and he’s able to see the impact he’s made on their lives. He attributes his work ethic to his time spent in the military, “My military experience has made a huge impact on setting me up for success in my career at Northwell. It has provided me with the discipline I need to stay focused.”
Our administrative teams are involved with every aspect of a patient’s visit. Being detail orientated and excellent at multitasking are two critical traits we look for in potential candidates for this role. Serving in the U.S. Marines taught Edie these skills among many other disciplines plus a sense of teamwork that has shaped him into the Health Raiser he is today.
“Veterans should not be discouraged if their experience does not match exactly with the role they are seeking. Be your best advocate by attending a hiring event and recognizing that you have more to offer in a civilian career than you realize.” – Edie Argueta, Administration Support Assistant
Prioritizing self-care at Northwell Health
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At Northwell Health, the well-being of our team members is a top priority. We have over 100 wellness programs designed to help our team members and their families build healthy habits, manage stress, sleep better, strengthen their fiscal responsibility and plan self-care.
One of the many ways Northwell supports the well-being of our team members is through our annual Go for the Gold Paris Movement Challenge. Each year, our Team Member Wellness team features a different destination to help employees learn more about different locations throughout the world. This year was unique because instead of highlighting a specific country as a destination, the team highlighted the venues of the Paris Olympic games. In 2024, more than 3,500 teams made up of 19,100+ team members competed in the challenge. Each team of up to six colleagues had six weeks to walk approximately two million steps collectively to reach the final Olympic venue. Ten teams overall were selected – such as the CLI Steppin’ Squad and the Hot Chili Steppers, among the rest — with each participant receiving a $5,000 prize.
This initiative motivates team members to build in movement while working as a team. The encouragement to stay active and make healthier choices has a ripple effect, inspiring family and friends to join in and help motivate our participants. Team members are incentivized to get active not only by tracking steps with a wearable device, but by leveraging an app for tracking healthier habits, like a device-free bedtime routine and drinking enough water daily.
“The Go for the Gold Paris 2024 movement challenge is a fun way to bond with my team and compete against other teams from my hospital. I like that all teams that cross the finish line are eligible to win the grand prize, and your team doesn’t have to come in first place overall.”
– Karyn, Registered Nurse, Zucker Hillside Hospital
From walks outdoors during lunch to gathering with friends on days off, our teams found fun ways to get their steps in while gaining more exercise and energy, developing healthy habits and improving mental health. In addition, for our remote team members, it provides a unique chance to connect with their teammates even if not in person.
Project manager careers at Northwell Health, raise your career expectations
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Looking to start the new year with a new project management career? Our project managers play a crucial role across our entire health system. We have opportunities available within many of our departments, including business services, information technology and services, talent acquisition, quality management, facility and support services, clinical support and more. In this role, project managers have infinite possibilities for room to grow as they collaborate with our team members across the healthcare system.
Below, you will find information about one of the many ways to grow your career as a project manager for business services.
Check out our open project manager positions.
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From administrative support to operations, discover a new career path at Northwell Health
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Are you looking to grow your career in administrative support? At Northwell, we believe in a culture of growth and continuous learning that allows our team members to explore different career paths both in clinical and non-clinical roles. Our team members can advance their career through various personal and professional development programs, including educational opportunities through our Center for Learning and Innovation, mentorships, Business Employee Resource Groups and more.
Below, you can explore one of the many ways you can grow from an administrative support assistant to a medical assistant to operations. For the complete job profiles of each role, we invite you to visit NorthwellCareers.com or click the link below to get started on this career journey in administrative support and discover a career well cared for at Northwell today.
Administrative Support Assistant
Administrative support assistants perform diversified clerical duties related to the operational needs of the office and overall department.
- Requires a high school diploma or equivalent.
- Requires one (1) to three (3) years of relevant experience.
As you move along your career path from an administrative support assistant, you can grow into a medical assistant by completing a course in medical assisting at an accredited school. You can also receive tuition reimbursement while you continue your education. Becoming a medical assistant will help you leverage your organizational skills while also gaining skills in patient care.
Medical Assistant
Medical assistants administer para-professional nursing care. Their duties include, but are not limited to, preparing patients for the physician and administering and recording laboratory tests. They may also assist in coordinating patient needs including preparation and organization of patient clinic charts.
- Requires a high school diploma or equivalent.
- Requires successful completion of a six (6) month to one (1) year course in medical assisting at an accredited school.
- Requires successful completion of one of the following:
- Medical assisting program at an accredited school
- One (1) to three (3) years of medical assistant experience
- One (1) to three (3) years of emergency medical technician experience with current New York State DOH EMT certification
- One (1) to three (3) years of CNA experience with valid, current nursing assistant certification in New York State
- Requires data entry skills (80 keystrokes per minute).
- Prior experience and demonstrated competence as a medical assistant is preferred.
- Ability to communicate effectively.
As you transition from a medical assistant to a senior medical assistant, you will continue advancing your patient care and leadership skills.
Senior Medical Assistant
Senior medical assistants administer para-professional nursing care. Duties include, but are not limited to preparing patient for physician and administering and recording laboratory tests. They also guide designated practice assistants and associates and assist in coordinating organization of patient needs including, preparing and organizing patient clinic charts.
- Requires a high school diploma or equivalent.
- Requires successful completion of a six (6) month to one (1) year course in medical assisting at an accredited school.
- Requires successful completion of one of the following:
- Medical assisting program at an accredited school
- One (1) to three (3) years of medical assistant experience
- One (1) to three (3) years of emergency medical technician experience with current New York State DOH EMT certification
- One (1) to three (3) years of CNA experience with valid, current nursing assistant certification in New York State
- Current medical assistant certification preferred, plus specialized certifications as needed.
- Requires three (3) to five (5) years of relevant experience.
After transitioning to a lead medical assistant role, you will gain more leadership skills while also growing your patient care skills.
Lead Medical Assistant
Lead medical assistants lead and guide designated practice assistants and associates. They also administer para-professional nursing care. Their duties include,but are not limited to, preparing the patient for our physicians, and administering and recording laboratory tests. They may also coordinate organization of patient needs including preparing and organizing patient clinic charts.
- Requires a high school diploma or equivalent.
- Requires successful completion of a six (6) month to one (1) year course in medical assisting at an accredited school.
- Requires successful completion of one of the following:
- Medical assisting program at an accredited school
- One (1) to three (3) years of medical assistant experience
- One (1) to three (3) years of emergency medical technician experience with current New York State DOH EMT certification
- One (1) to three (3) years of CNA experience with valid, current nursing assistant certification in New York State
- Current medical assistant certification preferred, plus specialized certifications as needed.
- Requires five (5) to seven (7) years of relevant experience.
If you are interested in transitioning from a lead medical assistant to a supervisor of operations, your next step is to attain your associate’s degree or equivalent combination of education and related experience. Becoming an operations supervisor will allow you to leverage your skills in patient care while also gaining skills in leadership.
Supervisor, Operations
The supervisor of operations oversees and coordinates staff and daily operations of practice for a department or service line. They perform diversified administrative responsibilities in the areas of business operations, financial management, human resource management, information management, organizational governance, patient care systems, quality management and risk management.
- Requires an associate’s degree or equivalent combination of education and related experience.
- Requires four (4) to six (6) years of relevant experience and zero (0) to two (2) years of leadership or management experience.
Join our Truly Together team and discover one of the many ways you can grow your career in retail pharmacy.
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Join our retail pharmacy team and start a meaningful career keeping our patients informed regarding their care and medication. At Northwell, our pharmacy team members can grow in their career from pharmacy associate to pharmacy technician through access to professional development resources and programs, including tuition assistance.
Whether you are just starting out in your career as a pharmacy associate or want to take the next step in your pharmacy career, Northwell offers resources designed to support you in your career journey. Team members across our organization have access to professional growth and development programs, including educational opportunities through our Center for Learning and Innovation, many different career pathways to take, Business Employee Resource Groups and more.
Below, learn more from our Vivo Health Pharmacy team members who share why they are proud to work in retail pharmacy at Northwell and how they feel engaged to thrive in their careers. In fact, 90 percent of Vivo Health Pharmacy team members in a recent Perceptyx survey about employee engagement said they worked in a positive and thriving work culture.
“What is more motivating than surrounding yourself with people who are working together toward the same goal? Regardless of the situation, the team bands together, motivating each other to become the best version of ourselves and an even better team.”
Olivia
Community Pharmacist, Long Island Jewish Medical Center
“Working for Vivo is a pleasure for me because of the commitment to professional development and growth. Vivo also has the most supportive team culture and gives me the opportunity to positively impact customers’ health and well-being every day!”
Marc
Enterprise Quality Improvement Specialist, Central Services
“Truly listening to the team’s feedback ensures they feel heard and valued. It is the key to a positive and good working environment.”
Talha
Manager, Pharmacy, Vivo Mail Order
“Vivo Health Pharmacy strives to provide exceptional care to our patients. That starts with ensuring our team members have a positive experience at work each day. Going to the sites, showing a genuine interest in team member feedback and executing on their ideas is how we successfully create and sustain a wonderful culture and working environment.”
Michele
Director, Operations, Vivo Health
Learn more about one of the many ways you can grow in your retail pharmacy career, from pharmacy associate to pharmacy technician. For the complete job profiles of each role, we invite you to visit NorthwellCareers.com or click on the link below to discover a career well cared for at Northwell.
From a food service assistant to a registered dietician, discover a career path in hospitality at Northwell Health
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Are you thinking about growing your career within food service and hospitality but unsure about the paths you can take? At Northwell, we believe in a culture of growth and continuous learning that allows our team members to explore different career paths both in clinical and non-clinical roles. Our team members can grow their career through various personal and professional development programs, including educational opportunities through our Center for Learning and Innovation, Business Employee Resource Groups and more.
Below, you can learn more about one of the many ways you can grow from a food service assistant to a dietetic technician and a registered dietician. For the complete job profiles of each role, we invite you to visit NorthwellCareers.com or click the link below to get started on this career journey as a food service assistant and discover a career well cared for at Northwell today.
Food Service Assistant
Food service assistants perform several tasks relating to the preparation and service of food, delivery and collection of food and supplies and appropriate operation of machinery. These team members also assist in sanitizing specific areas of the department.
Requires a high school diploma or equivalent.
- Requires one (1) to three (3) years of relevant experience.
As you move along your career path from a food service assistant, you can grow into a dietetic technician by continuing your education in nutrition or dietetics with an associate’s degree at an accredited university. You can also receive tuition reimbursement while you continue your education.
Dietetic Technician
Dietetic technicians assist in screening patients at nutritional risk. Under supervision, they modify daily menus in accordance with a patient’s diet prescription, implement a nutrition care plan and provide consultation to patient and family, as directed. They also document a patient’s nutritional screening and assessment information.
- Requires an associate’s degree in nutrition or dietetics.
- Requires one (1) to three (3) years of relevant experience.
If you are interested in transitioning from a dietetic technician to a registered dietician, your next step is to attain your bachelor’s degree and certification.
Registered Dietician
Registered dieticians are responsible for nutritional care of patients in assigned units. They plan, assess, implement and evaluate patient nutritional care plans while also assisting in menu modifications and other nutritional related functions.
Requires a bachelor’s degree or equivalent combination of education and related experience.
- Requires current registered dietitian certification with the Commission on Dietetic Registration.
- Certified Dietitian Nutritionist in New York State (CDN), as needed.
- Advanced/specialized certifications, as needed.
Requires one (1) to three (3) years of relevant experience.
Northwell Health’s annual Chefs Challenge takes food to the next level in healthcare culinary cuisine
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At Northwell Health’s 13th annual Chefs Challenge, our talented culinary teams competed at the Institute of Culinary Education (ICE) in New York City to make a nutritious and delicious meal that may be offered to Northwell patients in the future. Northwell is committed to raising the bar when it comes to creating healthy cuisine for our patients and team members while redefining food in healthcare.
During the 90-minute, Top Chef style competition, teams of chefs, cooks and registered dieticians used an assigned set of ingredients to prepare nutritious and enticing three-course meals for the judges. The celebrity guest judge this year was Marcus Samuelsson, owner of Harlem’s Red Rooster and Chelsea seafood restaurant, Hav & Mar.
Phelps Hospital was awarded first place in the competition. Kelly Walker, executive sous chef at Phelps Hospital, shared that participating in Northwell’s 13th annual Chef Challenge was amazing. One of the things Kelly loves about being a chef at Northwell Health is the care behind the food. “Food is medicine and Northwell keeps breaking the mold on what hospital food can be. The quality in the food that we serve has jumped leaps and bounds from what one would expect from a hospital and I am honored to be a part of it,” said Kelly.
The winning dishes included an appetizer of beet-and-brussels sprouts potstickers served with raw beets, a beet coulis and a vegan horseradish mouse. The main entrée was black trumpet mushroom-crusted monkfish with spring onions, fava beans and garlic-potato puree and for dessert, a delectable Valrhona chocolate and prune Napolean cake with a dark chocolate ganache. Plainview and Syosset hospital’s team placed second, with Lenox Hill Hospital in New York City placing third.
Susan Juechter, senior registered dietitian at Phelps Hospital, shared how exciting it was to be at the Institute of Culinary Education (ICE) for the Chefs Challenge this year. “The recipes submitted for the Chef’s Challenge not only demonstrate the skill and creativity of our Northwell Chefs, but also the nutritional understanding of building a balanced menu that meets the therapeutic needs of our patients.”
At Northwell, we believe that food is medicine and has the capability to heal our patients and the communities we serve. Looking to begin or advance your career in hospitality? There are a variety of positions available from chefs and cooks to food service and dining assistants. Be a part of an award-winning team with access to comprehensive benefits, career growth and development opportunities, wellness programs and more.
Join our talented and driven culinary team at Northwell Health.
Explore Truly Compassionate behavioral health career pathways at Northwell Health
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Are you interested in exploring the many different pathways your career can take in behavioral health? Northwell Health Behavioral Health Services strives to address the diverse mental health needs of the communities we serve by providing exceptional psychological/psychiatric services and behavioral health resources. These include emergency, inpatient and outpatient services for people of all ages suffering from a variety of psychiatric and addictive disorders. Across our entire health system, Northwell offers timely access to behavioral health treatment and wellness services and we continue to strengthen our commitment to education, outreach and clinical research.
At Northwell, we want our team members to have the best career experience possible and feel empowered to develop and grow within our organization. Reach your fullest potential with our team and learn more about the many ways you can have a meaningful career while you make an impact as a behavioral health professional at Northwell.
Alcohol and Substance Abuse Counselor: In this role, you will provide individual, group and/or family counseling sessions. Assess and treat patients related to chemical/substance abuse and dependence.
Behavioral Health Counselor: In this role, you will provide support to behavioral health clients, patients and/or families. Provide therapeutic interventions, individual and/or group therapy, as needed as well as crisis counseling and intervention.
Behavioral Health Peer Advocate: In this role, you will implement a treatment plan in collaboration with the treatment team. Provide a variety of peer support, advocacy, and other recovery services to clients and caregivers.
Care Management Coordinator: In this role, you will utilize patient-centered motivational interviewing techniques to help patients improve their health. Perform outreach activities in primary care sites, homes, hospitals and neighborhoods.
Licensed Master Social Worker: In this role, you will formulate and implement discharge plans, identify unmet psychosocial needs and develop programs to address those needs.
Mental Health Worker: In this role, you will assist patients with activities of daily living (ADLs) and behavioral coping skills, provide clinical intervention and assist in maintenance of a safe and clean environment.
Methadone Counselor: In this role, you will provide screening, orientation, assessment and counseling services to patients. Perform individual and group counseling to patients and families. Coordinate intakes and contribute to the treatment process.
Neuropsychologist: In this role, you will provide direct and consultative neuropsychological and/or psychological services to patients. Evaluate and treat cognitive and emotional function and consultation to patients, families and staff.
Nurse Practitioner, Psychiatric: In this role, you will initiate, document and communicate the plan of care and follows up to ensure complete screening and preparation of patients. Write orders for medications, laboratory work and diagnostic tests.
Psychologist: In this role, you will perform psychological/behavioral assessments and psychotherapeutic interventions and other procedures of patients.
Registered Nurse (RN) – Manager, Case Management: In this role, you will manage the daily operations of the department and staff and ensure delivery of care, productivity and timeliness.
Registered Nurse (RN) – Psychiatry: In this role, you will collaborate with physicians and other health team members in coordinating and implementing procedures and treatments. Use leadership skills/clinical judgment in coordinating patient care and directing/delegating activities of the patient care unit team.
Explore what it means to work in health care and take the first step toward a fulfilling career at Northwell Health. Discover your career potential in behavioral health today.
From a patient transporter to a patient care associate, discover a career path into nursing at Northwell Health
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Interested in growing your career from a patient transporter to a registered nurse? At Northwell, we believe in a culture of growth and continuous learning that allows our team members to explore different career paths. Our team members can grow their career through various personal and professional development programs, including educational opportunities through our Center for Learning and Innovation, Business Employee Resource Groups and more.
Below, you can learn more about one of the many ways you can grow into a nursing career, from a patient transporter and patient care associate (PCA). For the complete job profiles of each role, we invite you to visit NorthwellCareers.com or click the link below to get started on this career journey as a transporter and discover a career well cared for at Northwell today.
Patient Transporter
Patient transporters escort or transport patients within the facility. They record patient movement in transport tracking system. These team members may also pick-up and deliver materials and equipment while also assisting in performing duties related to specialty areas of assignment.
- Requires a high school diploma or equivalent.
- Requires 1-3 years of relevant experience.
As you move along your career path from a patient transporter, you can grow into a patient care associate by becoming certified through one of our nursing attendant programs. You can also receive tuition reimbursement as you continue toward becoming a registered nurse at an accredited university.
Patient Care Associate (PCA)
Patient care associates provide direct care as assigned for a designated group of patients. They perform functions requiring skill and competence such as, but not limited to phlebotomy, EKG, obtaining specimens and cultures, activities of daily living, simple wound dressings and vital signs. These team members also share accountability for quality patient outcomes.
- Requires a high school diploma or equivalent.
- Requires 1-3 years of relevant experience.
If you are interested in transitioning from a patient care associate to a registered nurse, your next step is to complete your nursing degree and license.
Registered Nurse
Registered nurses perform an age specific plan of care for a designated group of patients using the nursing process of assessment, diagnosis, outcome identification, planning, implementation and evaluation of patient care. They collaborate with physicians and other team members in coordinating and implementing procedures and treatments. They also use leadership skills and clinical judgment in coordinating patient care while directing and delegating activities of the patient care unit team.
- Requires graduate from an accredited school of nursing.
- Bachelor’s degree in nursing is preferred.
- Must be enrolled in an accredited BSN program within two (2) years and obtain a BSN degree within five (5) years of job entry date.
- Requires current license to practice as a registered professional nurse in New York State required, plus specialized certifications as needed.
From surgical technologist to nursing leadership, discover a Truly Ambitious career in the operating room at Northwell Health
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Join our Truly Ambitious team of surgical technologists and take the first step toward a career providing exceptional patient care within our community. Through access to Northwell’s professional development resources and programs, including tuition assistance, fellowships and more, our surgical technologists can grow within our perioperative team toward a rewarding career as an operating room registered nurse and beyond.
Whether you are just starting out in your career as a surgical technologist or want to take the next step in the operating room, Northwell offers resources designed to support you in your career journey. Team members across our health system have access to professional growth and development programs, including workshops, career movement pathways, mentorship programs and more.
Below, you can learn more about one of the many ways you can grow in your surgical technologist career, from associate surgical technologist to nurse manager. For the complete job profiles of each role, we invite you to visit NorthwellCareers.com or click on the link below to discover a career well cared for at Northwell.
Be Truly Compassionate and learn more about opportunities in environmental services careers at Northwell Health
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Take the first step in a career in housekeeping and be a part of our Truly Compassionate facilities and support services team, as you create a safe working environment for our patients and team members. At Northwell, our housekeeping team members can grow their career within the environmental services team or choose from any number of other career paths from medical assistance to operations and more.
Whether you are just starting out in your career in housekeeping or want to take the next step in your journey with a more senior-level position in environmental services, Northwell offers resources designed to support you in your career journey. Team members across our health system have access to professional growth and development programs, including tuition reimbursement benefits, free educational workshops and courses, mentorship programs and more.
Below, you can learn more about one of the many ways you can grow in your environmental services career; from housekeeping to a director of environmental services. For the complete job profiles of each role, we invite you to visit NorthwellCareers.com or click on the link below to discover a career well cared for at Northwell.
For more information, including salary range details and a full job description, please visit NorthwellCareers.com.
Meet Reynaldo, Director of Operations in Support Services, Collaborator and Health Raiser
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Reynaldo Rosario, director of operations in support services at Northern Westchester Hospital, had over 15 years of environmental service industry experience at nursing homes and hospitals before joining Northwell in April 2022.
Today, as director of operations for support services at Northern Westchester Hospital, Reynaldo has many responsibilities that can vary from day-to-day. Reynaldo’s typical day consists of attending daily department briefs with leaders and working with housekeeping, services associate/transport, and hospital liaison team members. He also collaborates directly with nursing maintenance, security, material management and other staff within the facility. Spending much of his time working with multiple departments to ensure the cleanliness of the hospital environment leads to the goal of a better patient experience, which is his team’s top priority.
“I love my job because everyone – no matter what department or role — shares the same vision and is dedicated to the mission at Northwell,” shares Reynaldo. “This truly creates a family environment where everybody is there for each other.”
Proud of the work he does and the team he has built during his time with Northwell, Reynaldo is a compassionate collaborator, who knows that coming together and working together with others is the best way to succeed.
Getting a job at Northwell was a goal of Reynaldo’s for a long time after hearing wonderful things from people who worked there. So, when a position at Northern Westchester Hospital opened up, Reynaldo jumped at the opportunity to work for Northwell, making this the perfect career for him.
Reynaldo loves a fast-paced hospital setting and has had opportunities to grow in his career during his short time here – more so than he ever could have imagined. From day one, he received mentorship by shadowing another leader, which provided him with a better understanding of his role and how to incorporate his past experiences into his current position.
Reynaldo believes that Northwell, has set him up for continued success. “My leadership team trusts me in my role and encourages me to share ideas so I can continue to develop,” says Reynaldo.
Another way Reynaldo is able to develop in his career is through Northwell’s benefits, including access to LinkedIn Learning courses to enhance his skills and knowledge in his role. Reynaldo also shares that benefits from Northwell’s retirement program and discount opportunities are just a few of the many bonus reasons he loves working here.
Discover a career well cared for and learn more about environmental services careers at Northwell Health.
Take the next step in your nursing career and learn about nurse leadership opportunities at Northwell Health
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Take the next step in your nursing career toward a leadership role at Northwell Health. Whether taking the first step in your leadership journey or moving into a more senior position, Northwell has the resources to support and guide you on your path.
We have opportunities across a variety of specialties while providing our team members with access to educational and professional development courses, tuition reimbursement, the Institute for Nursing and more.
As a member of our nurse leadership team, you will have the opportunity to guide our units, while making a difference in the lives of our patients and communities through innovative practices and commitment. Below, you will find just a few career growth opportunities for registered nurses looking to expand into a leadership opportunity. For the complete job profiles of each role, we invite you to visit NorthwellCareers.com or click on the link below to discover a career well cared for with our nurse leadership team.
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Take the first step toward a career in IT services at Northwell Health
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Are you interested in leveraging your technology skills to help elevate the patient’s experience and make a difference? From associate project manager to associate cyber security analyst, Northwell Health offers a variety of entry-level opportunities in IT to help you get started on your career journey.
At Northwell Health, we are committed to helping our team members reach their full potential through professional development opportunities. Our team members have access to mentorship programs, tuition reimbursement and professional development workshops designed to empower and inspire at any step of the career journey.
Below, you will find some exciting IT career opportunities on Northwell’s Enterprise Digital Services team. Take the first step toward a rewarding career in IT at Northwell Health. Check out our IT positions across our healthcare system.
For more information, including salary range details and a full job description, please visit NorthwellCareers.com.]
Meet Michael, Senior Manager of Operations at Vivo Health Pharmacy, Ambitious and Health Raiser
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Michael Francesco, senior manager of operations at Vivo Health Pharmacy, had 20 years of experience as a pharmacy technician before joining Northwell’s Vivo Health Pharmacy in 2016. As a pharmacy technician, he performed data entry on newly received prescriptions, assisted with co-payments and requested prescription refills for patients. In 2018, Michael was promoted to lead pharmacy technician for Vivo Health’s Mail Order Pharmacy. There he was responsible for overseeing and training technicians at Vivo Health’s call center while assisting customers.
Michael’s career journey continued to thrive when he became a part of Vivo Health’s leadership team as an associate program manager in 2021., In this role, he focused on creating training materials for his team members, including user guides and manuals, while also assisting with onboarding new employees. One year later, Michael was promoted to manager of operations, responsible for Vivo Pharmacy computer system upgrades. He worked hard to further improve training programs and onboarding documents and worked closely with various Northwell business partners to implement new technologies.
In his current role, as a senior manager of operations at Vivo Health Pharmacy’s, Michael now leads the central services team, which includes pharmacy interns, float pharmacists and central processing team members, supporting every retail location across our health system. He standardizes and optimizes the patient and team member experience, and helps plan, test and implement new upgrades into Vivo Health’s current system. .
Northwell’s Vivo Health Pharmacy is an ambulatory care pharmacy services leader, providing specialized pharmacy services that form full delivery medical care systems across all Northwell Health facilities. As Northwell’s retail pharmacy partner, Vivo Health Pharmacy’s mission is aligned with Northwell’s mission of improving the health of communities by providing the highest quality of care.
In his time at Northwell, Michael has gained more opportunities and grown his career in retail pharmacy more than he ever thought possible. Getting a job with Northwell was a goal of his for many years because he knew Northwell had a reputation for supporting their employees, paying them well and giving them opportunities to grow. “Northwell’s Vivo Health Pharmacy leaders listen to their employees and create an inclusive and dynamic space to work and grow,” says Michael. He believes that Vivo Health is unique to other pharmacy retail companies because here he has been able to advance into positions that are traditionally reserved for pharmacists in other retail companies. “I have been very fortunate at Vivo to have people around me who wanted me to succeed, listened to my ideas and allowed me the freedom to implement them.”
When asked if he could offer any advice to those looking to start a career in pharmacy at Northwell, Michael encourages anyone starting their career to get as much experience as possible, build relationships with a pharmacist and fellow technicians and to never be afraid to ask questions.
Northwell Health’s imaging team members develop and thrive within their field of specialty
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Discover a career well cared for in imaging at Northwell Health. From state-of-the-art technology to accurately interpreting the details of every scan, our imaging team members work hard to make a positive impact in the lives of our patients.
By joining our team of Health Raisers, you can work alongside those who are as passionate as we are about making a positive impact in the lives of our patients and the community. Whether you’re just starting out, moving into a more senior position or you’ve begun to explore a new career direction, Northwell has the resources to support and guide you on your path.
Below, you will find just a few career growth opportunities for CT, mammography, MRI, X-ray, ultrasound or other areas of specialty. For the complete job profiles of each role, we invite you to visit NorthwellCareers.com or click on the link below to discover a career well cared for with our imaging team.
Check out our available imaging positions.
Take your first step toward a career in hospitality at Northwell Health
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Do you have an interest or experience in the hospitality or food service industry and would like to work for a company that promotes career growth and development? At Northwell, we offer a variety of entry-level opportunities to help you get started on your career journey.
Northwell Health is committed to helping our team members reach their full potential through access to mentorship programs, tuition reimbursement and professional development workshops designed to empower and inspire throughout any step of the career journey.
Below, you will find some exciting hospitality and food service career opportunities Northwell offers that only require a high school or equivalent diploma. Take the first step toward a rewarding career at Northwell Health. Check out our available hospitality positions across Long Island, Queens, Manhattan, Brooklyn, Staten Island and Westchester.
Recognizing Autism Acceptance Month through inclusive conversations at Northwell Health
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At Northwell Health, we strive to create a work environment that celebrates all of our team members and allows for a more inclusive conversation where everyone feels valued and respected.
In recognition of Autism Acceptance Month, Northwell’s N-Able BERG members (Business Employee Resource Groups) are working to host and spread awareness about a number of programs, courses and events being offered across the health system from ally ship and neurodiversity in the workplace, to working parent community support group sessions that provide a safe place for learning, healing and wellness.
“We wanted to take an opportunity during Autism Acceptance Month to spread awareness and support for our Northwell team members with autism, as well our team members with loved ones who have autism and understanding our community,” says Ines Vanboom, assistant vice president, Workforce Readiness and co-chair of the N-Able BERG. “This month not only allows our team members to educate themselves on this complex neurological disorder, but also provides more opportunities to connect with each other across the organization.”
The N-Able BERG was formed to advocate, educate and support a diverse workforce, while providing a safe environment for individuals with disabilities and for our team members with disabilities, so they can thrive within the organization. “The N-Able BERG has helped me gain a greater understanding, compassion and appreciation for individuals with a disability and in particular individuals who are neurodiverse. I had to step out of my comfort zone and be part of discussions where I am not a subject matter expert but that experience and learning about the community makes me a more well-rounded individual and ultimately a better Northwell team member.”
Discover exciting careers in the emergency department
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I love our team dynamics at Northwell SkyHealth. It has enabled me to be a better flight nurse and I’m really grateful for that.
– Mackenzie, Flight Nurse at Lenox Hill Hospital
Join Northwell Health and explore exciting opportunities across our emergency department team — from front desk administration to flight nurse and beyond. As a Health Raiser, you will have access to professional development programs at our Center for Learning and Innovation (CLI), mentorship programs and tuition reimbursement, plus more. Learn about some of the roles featured on Emergency NYC, now streaming on Netflix.
Check out our available clinical and non-clinical roles in the emergency department.
I love our team dynamics at Northwell SkyHealth. It has enabled me to be a better flight nurse and I’m really grateful for that.
– Mackenzie, Flight Nurse at Lenox Hill Hospital
Join Northwell Health and explore exciting opportunities across our emergency department team — from front desk administration to flight nurse and beyond. As a Health Raiser, you will have access to professional development programs at our Center for Learning and Innovation (CLI), mentorship programs and tuition reimbursement, plus more. Learn about some of the roles featured on Emergency NYC, now streaming on Netflix.
Check out our available clinical and non-clinical roles in the emergency department.
Discover how Northwell’s physician assistants are empowered to grow in their career
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Discover a career well cared for as a physician assistant at Northwell Health. Our physician assistants make a positive impact on the lives of our patients and our communities through their autonomy to practice to the fullest extent of their licensure.
We have opportunities across our health system with flexible hours available for full-time, part-time, and per-diem positions. As a physician assistant, you will have the option to take advantage of professional development programs at our Center for Learning and Innovation, access to advanced clinical training through our Bioskills Training Center and mentorship programs. In our continuing commitment to on-going education and career advancement, Northwell also offers an ACP fellowship program for individuals interested in specializing and furthering their career as an advanced clinical provider.
Below, you will find information about one of the many ways to grow your career as a physician assistant.
Check out our available physician assistant positions.
Take your first step toward a clinical support career at Northwell Health
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Ready to take the first step toward a career in clinical support? At Northwell, we offer a variety of entry-level clinical support opportunities to help you get started on your career journey.
We are committed to helping our team members reach their full potential and encourage them to develop and grow within our organization. We offer our team members access to mentorship programs, tuition reimbursement and professional development opportunities designed to empower and inspire throughout any step of the career journey.
Below, you will find a snapshot for some of the clinical support career opportunities Northwell offers that only require a high school or equivalent diploma, and/or a certification or training program. Take the first step toward a rewarding career at Northwell Health. Check out our available clinical support positions across Long Island, Queens, Manhattan, Brooklyn, Staten Island and Westchester.
Meet Jennifer, an advanced clinical provider dedicated to advancing education and mentorship at Northwell
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Meet Jennifer Megale, director of advanced clinical providers (ACP) at North Shore University Hospital. Jennifer’s dedication to leadership development and training has led to her successful career at Northwell Health.
Jennifer began her journey at Northwell during her clinical rotations as a Physician Assistant (PA) while attending school at Touro College from 2008-2010. That is the first time she felt a sense of community unlike anywhere else she’d ever been. “Northwell has always felt like a close-knit family. Leaders make themselves readily available because they truly want the best for their employees and our patients,” says Jennifer.
In 2011, Jennifer took a position as a general surgery ACP at North Shore University Hospital. While in this role, she participated in Northwell’s leadership development programs to continue her passion for learning over the next eight years. This led her to a promotion to ACP supervisor for the department of surgery at North Shore University Hospital in 2018. “Northwell’s leadership essentials courses and numerous mentorship programs have really helped me develop my skills and network with other leaders in the health system.”
Today, in her current role as ACP director at North Shore University Hospital, Jennifer oversees ACPs in the departments of general surgery, surgical intensive care, obstetrics and gynecology, orthopedics, otolaryngology, peripheral and neurological interventional radiology, liver and kidney transplant, urology, and pre-surgical testing. A large portion of Jennifer’s role is spent developing future leaders and mentoring supervisors. A typical day for Jennifer involves multiple one-on-one meetings with supervisors to discuss ongoing issues, finding solutions, and working on refining their leadership skills. “Developing leaders is truly so important in employee engagement which directly correlates to the patient experience,” says Jennifer.
When asked what she loves most about her job at Northwell, Jennifer shared, “The most rewarding thing for me is to be able to take all the skills I have learned from various mentors and leadership development programs and channel them into developing future ACPs. Helping others see what they are capable of, while also focusing on employee engagement, and in turn patient satisfaction, brings me so much joy.”
At Northwell, we strive to give our team members as many opportunities as we can to help them continue their career growth journey.
Become a Health Raiser and check out our advanced clinical provider positions across Long Island, Queens, Brooklyn, Manhattan, Staten Island and Westchester.
Northwell Health celebrates Women’s History Month with Ciara Bagnall-Moreau, PhD
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Empowering woman to improve their health, while providing opportunities to thrive in healthcare, are some of the many reasons why Northwell is excited to celebrate Women’s History Month and team members like Ciara Bagnall-Moreau. We recently spoke with Dr. Bagnall-Moreau, one of our postdoctoral research scientists from The Feinstein Institutes for Medical Research (FIMR). Dr. Bagnall-Moreau conducts her research at the Institute of Molecular Medicine where she investigates the role of the maternal immune system in brain development and behavior outcomes of offspring.
Read what Dr. Bagnall-Moreau has to say about what this month means to her and why it’s an exciting time to conduct scientific research at Northwell Health.
Can you tell us more about what research you are currently working on at Northwell?
As a member of the Brimberg laboratory team, I utilize a behavioral model along with cutting-edge neuroscience methodology, to understand whether the exposure to specific maternal antibodies (present in some women during pregnancy), might increase risk for neurodevelopmental disorders, such as autism spectrum disorder (ASDs).
How has your research and professional development been supported by Northwell?
My scientific journey at Northwell started about four years ago. I knew I wanted to continue my postgraduate training after my PhD, but I had trepidations about starting a new job after giving birth to my daughter. Looking back, now I know I had nothing to fear. I have wonderful, supportive mentors at Northwell who encourage me to pursue my career path. I work alongside other scientists within my department who have contributed to my ability to exchange scientific ideas and think more critically
I also am privileged to have received additional support from Advancing Women in Science and Medicine (AWSM), a Northwell organization that has offered professional development workshops and grants to support my attendance at training courses and research conferences. These opportunities have a positive impact on my professional development. Because of the support I receive, I’m able to serve as a site coordinator at FIMR for Northwell’s Spark Challenge, and I have also been able to mentor several students in our summer research internship program.
What do you think about most during Women’s History Month? What does it mean to you?
I reflect on this month to recognize and honor the trailblazers and the little known, often overlooked women in history, who have made significant contributions to science and medicine. There is so much work still needed to be done to help inspire our next generation of female scientists and to create the infrastructure to support women in STEM at all stages of their career.
What do you love most about your job at Northwell?
I especially enjoy the collaborative and supportive team environment. Many ideas and techniques are shared among scientists in my department and often within teams of individuals from different disciplines and expertise. These opportunities to freely discuss research and brainstorm in an open environment contributes to scientific progress and innovation.
Reflecting on Black History Month with our African American and Caribbean Bridges BERG
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At Northwell, we strive to cultivate a diverse and inclusive work environment where our team members feel respected and are celebrated.
We spoke with Caitlynn C. Dufort, career and performance development program manager, and Christian Jocelyn, vice president of digital enterprise operations, co-chairs of the African American and Caribbean Bridges BERG (Business Employee Resource Group). Read below as they reflect on the importance of Black History Month, what this year’s theme of black resistance means for them, and the impact our Bridges BERG has made on their career journey at Northwell.
Tell us about your journey toward a career in healthcare at Northwell.
Caitlynn Dufort (CD): I started my career at Northwell as a human resource talent acquisition team member where I focused on internal career mobility and supported our recruitment project strategies. I later pursued a graduate degree in public health and worked in program management before I transitioned to the career and performance development team. In my current role, I have an opportunity to collaborate with our different partners on projects and programs that support team member development.
Christian Jocelyn (CJ): I started my career at Northwell as a paramedic. After being promoted to paramedic supervisor, I obtained my master’s degree in healthcare administration and embarked on my administrative journey, starting as a manager for finance and operations and working my way to vice president of enterprise digital operations. As the vice president, I now oversee the development, integration and administration of operations for the health system’s Digital Centers of Excellence.
What do you think about most during Black History Month?
CD: I think about the month’s origin and the importance of highlighting our ancestors’ contributions. It is important for everyone to be educated on the impact of African Americans on society healthcare. There are many contributions that African Americans have made throughout history that are not widely known.
CJ: I reflect on all there is to learn from the past and am reminded that black history is a shared history. It highlights our unfinished work and struggles that are described in the history textbooks that we still find ourselves grappling with. We have to overcome the challenges of the present to build a better future. We have black history as the blueprint.
What was the theme of this year’s Black History Month? What does that theme mean to you?
CD: The 2023 theme for the month is black resistance. The theme of black resistance focuses on the acknowledgement and history of black Americans’ responses to establish safe spaces, where Black life can be sustained, fortified, and respected, and how also black resistance strategies have served as a model for social movements in our country. Change has not been easy, and resisting the status quo to create safer spaces, laws, and equitable rights was needed and should be celebrated. Therefore, our BERGs wanted to celebrate black excellence and the individuals who have made history as they created change and rose to the occasion even if it meant being resistant.
CJ: Black resistance is a significant thread in the fabric that is American life. The ultimate story of black resistance is the Civil Rights Movement. This social movement ensured that African Americans and other minorities had the basic rights given to them under the constitution protected. We still fight inequality every day, but black resistance has helped us see that we do have the power to overcome even the most insurmountable odds and gives hope for a continued pursuit of a more equal and just society.
What impact has becoming a BERG Member made for you in your career journey at Northwell?
CD: Through collaboration with other team members and the opportunities to grow my network, I have benefited from my experience as a BERG member. My experience inspired me to take advantage of opportunities and to continue the legacy that the co-chairs of the BERGs have established.
CJ: I have been introduced to team members from all over the organization who have made a positive impact on my career. I hope to give back to the BERG a fraction of what it has given me and look forward to future opportunities.
Why do you think it is so important for Northwell to have Bridges BERGs, like the African American/Caribbean Bridges BERG?
CD: In an organization as large as Northwell, the BERGs create an opportunity to connect with all team members across different levels of their career and from different corners of the organization with similar experiences and cultures to network and give back.
CJ: BERGS are key for fostering connection and authenticity and allow team members to bring their full selves into work. They create an environment of trust where ideas can be shared and can lead to better patient care outcomes from creative solutions.
At Northwell, we are one team, raising health for all. We embrace relationship building through understanding and supporting the cultural, spiritual, and ethical values of the communities we serve. Join us and discover a career well cared for today.
Take your first step toward a clinical care career at Northwell Health
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Want to learn more about how you can jumpstart a career in clinical care? Northwell has a variety of clinical care opportunities available across our health system to help you get your foot in the door.
At Northwell, we are committed to ensuring our team members have the best career experience possible and feel empowered to develop and grow within our organization to reach their full potential. As part of this commitment, we offer a career framework with jobs structured into clear career paths, and a GROW model that enables managers and team members to discuss career aspirations openly.
Below, you will find a snapshot for some of the clinical care career opportunities Northwell offers that only require a high school to vocational school or equivalent level diploma, with either a certification and/or training program experience.
Take the first step toward a rewarding career at Northwell Health. Check out our available clinical care positions across Long Island, Queens, Manhattan, Brooklyn, Staten Island and Westchester.
