Our Culture
Our culture is driven by those who make a difference
Careers Well Cared For
Our people are all about compassion, collaboration, and caring every day. That’s because here, we focus on cultivating an environment that inspires growth, empowers leadership, and encourages breakthroughs, not just in the communities we serve but in the careers of those who make an impact in the lives of many.
At Northwell, we have a saying that we’re “made for this” and it’s at the heart of our unique culture that serves as the foundation for our team members. This year, we unveiled the evolution of three key expressions of our culture – our team member promise, our values and our commitments – in recognition of how the world and Northwell have changed.
Our Values and Commitments
We want how we hire, recognize and grow our team members to truly reflect who we are today, and who we want to be tomorrow. See below for our values, commitments, and how we do it.
Every moment matters
We’re passionate about caring for our patients, our communities and each other, keeping everyone safe and well
We never settle
We’re pioneers, always curious in our everyday tasks and our quest to shape the future of health care
It’s our ambitious spark that changes lives
We seek integrity and excellence, while taking every opportunity to spread our wings and redefine what it means to work in health care
We rely on each other
We couldn’t do it on our own, and trust each other to perform seamlessly as one
We are all unique
We stand united, proud and respectful, always celebrating our differences
Every moment matters.
We’re passionate about caring for our patients, our communities and each other, keeping everyone safe and well.
We never settle
We’re pioneers, always curious in our everyday tasks and our quest to shape the future of health care.
It’s our ambitious spark that changes lives.
We’re passionate about caring for our patients, our communities and each other, keeping everyone safe and well.
We rely on each other.
We couldn’t do it on our own, and trust each other to perform seamlessly as one.
We are all unique.
We stand united, proud and respectful, always celebrating our differences.
Our employee promise
We express our culture authentically and we believe that our culture – and our organization – is ours to shape.
Our employee promise is an expression of who we are, what we do and what we expect of our people. In turn, it also talks about what they can expect from us.
Our promise is by the people, for the people. A powerful statement of intent. It’s us on our best day and us every day.
Culture of C.A.R.E.
Our organization embodies a culture of C.A.R.E by by upholding the values and mission, while remaining committed to the wants and needs of our patients and customers.
C.A.R.E (foundation to our culture)
Connectedness
Awareness
Respect
Empathy
Team member wellness
By the numbers
To encourage healthy choice and habits to our staff, we’ve launched an extensive wellness program with challenges designed by our employees throughout many of our hospitals, practices and corporate sites. See what a difference it has made.
50,120 enrolled in myWellness
90% of employees feel a healthy lifestyle is encouraged
Walk to the Caribbean steps total 4,851,766,272
2,000 teams of 10 walked to Rome in the system-wide step challenge
Over 80 available wellness workshops and wellness programs
Over 500 Wellness Liaisons and Wellness Champions across the health system
Over 200 healthy choice recipes and how-to video demos
Launched myWellCheck–preventive health screening and coaching for Northwell employees
Launched myHealthyBody – preventative musculoskeletal program for Northwell employees
Site campaigns for Walking Trail and Healthy stairwells
Breastfeeding-friendly workplace including mother’s rooms
Supports emotional well-being with employee call center and programs
Recognition & Programs
Our people are all about going above and beyond to deliver the finest care possible. Our President’s Award recognizes those who go even further. Presented personally by our President and CEO, Michael Dowling, the annual President’s Award celebrates those individuals and teams who represent the very best of Northwell Health.
Our people are made for delivering exceptional patient and customer experiences. Our myRecognition program provides a way to recognize those who go above and beyond in demonstrating our values:
- Truly Compassionate
- Truly Innovative
- Truly Ambitious
- Truly Together
- Truly Inclusive
The myRecognition platform is an engaging and easy-to-navigate tool for leaders and colleagues to recognize their teams, peers, and build awareness around success stories across the organization. With myRecognition, you can earn points that you can use to buy a wide variety of exciting and valuable prizes! This program aims to standardize recognition and build a culture of appreciation at No
Following the pandemic during our transformational year of healing and growth, we also introduced Northwell Celebrates, a multi-faceted campaign designed to enhance skills, insight, and resources that promote our employees’ welfare while recognizing and thanking them for their heroic efforts.
Team members at Northwell share a passion to give back. They give back to Northwell and their own communities. They volunteer. They contribute. They make a difference. We achieve this during our annual Northwell Health Walk, Casual for Cohen, our new What Matters Most Relay, and so much more. By giving back, our team members contribute to medical advancements, new technology and most importantly, it transforms how we care for patients. Supporting Northwell in this way demonstrates that we just don’t make a difference – we are the difference.
Learn more about Northwell’s Employee Giving Program
We’re made for redefining the future of health care. That demands people with a passion for innovation. We seek those who are never satisfied with settling and who aren’t afraid to question assumptions as they strive to continually advance the state-of-the-art in exceptional patient care. We hold our annual Innovation Challenge, which is an opportunity for employees to submit ideas with the potential to change the future of medicine and patient care.
Recognition & Programs
President’s Awards
Our people are all about going above and beyond to deliver the finest care possible. Our President’s Award recognizes those who go even further. Presented personally by our President and CEO, Michael Dowling, the annual President’s Award celebrates those individuals and teams who represent the very best of Northwell Health.
MyRecognition
Our people are made for delivering exceptional patient and customer experiences. Our myRecognition program provides a way to recognize those who go above and beyond in demonstrating our values:
- Truly Compassionate
- Truly Innovative
- Truly Ambitious
- Truly Together
- Truly Inclusive
The myRecognition platform is an engaging and easy-to-navigate tool for leaders and colleagues to recognize their teams, peers, and build awareness around success stories across the organization. With myRecognition, you can earn points that you can use to buy a wide variety of exciting and valuable prizes! This program aims to standardize recognition and build a culture of appreciation at No
Healthcare Recognition days
When it comes to healthcare excellence, our people are made for this. That’s why we do everything we can during and every week of the year to recognize, reward complement, commend, honor, praise, salute, spoil, and just plain celebrate them.
Giving Back
Team members at Northwell share a passion to give back. They give back to Northwell and their own communities. They volunteer. They contribute. They make a difference. We achieve this during our annual Northwell Health Walk, Casual for Cohen, our new What Matters Most Relay, and so much more. By giving back, our team members contribute to medical advancements, new technology and most importantly, it transforms how we care for patients. Supporting Northwell in this way demonstrates that we just don’t make a difference – we are the difference.
Learn more about Northwell’s Employee Giving Program >
Commitment to Innovation
We’re made for redefining the future of health care. That demands people with a passion for innovation. We seek those who are never satisfied with settling and who aren’t afraid to question assumptions as they strive to continually advance the state-of-the-art in exceptional patient care. See some of our extraordinary innovation this year that our employees created.
